Top 13 Monday CRM Alternatives & Competitors in 2024

Why do we explore alternatives? It's because we understand that there is a better choice out there waiting to be discovered.

Think of it like this: You and your friends have been loyal pizza enthusiasts for years. You've always gone to Domino's, but lately, it just hasn't been hitting the spot for you. The taste and experience aren't what you crave anymore. You look for alternatives like Pizza Express.

On the other hand, your friends are still Domino's fans. They love the flavors, and it's the perfect choice for them. They're happy.

Now, in the dynamic sales arena, it's kind of similar. Your organization, your team, and you as a sales professional might have unique tastes, goals, and preferences. What works perfectly for one team might not be the ideal recipe for your success.

So, when it comes to selecting a CRM tool, it's like choosing the right pizza joint. You want to pick one that aligns with your organization's flavor, your requirements, and your goals. 

It's all about finding the CRM that satisfies your hunger for sales growth, helps you achieve your revenue goals, and helps you nurture those valuable customer relationships. Just like finding that perfect pizza, it is important to choose the right CRM software for your organization that can make all the difference.

About Monday.com

Monday.com serves as a versatile CRM project management platform designed to streamline team workflows, enhance collaboration, and effectively manage complex projects. 

This cloud-based solution, initially rooted in work collaboration, has evolved into a comprehensive tool for handling various facets of business while spanning project management, customer relations, human resources, software development, and more. While it is one of the best CRM tool for consultants, it is known to be suitable for many other types of businesses too.

Monday.com proudly labels itself a "Work OS," emphasizing its role in shaping workflows through customizable templates or entirely tailored structures.

But does Monday CRM align with your organizational needs?

However, while it excels in numerous areas, it may not always align perfectly with the specific needs and objectives of your organization. Thus, the search for the ideal CRM alternative becomes important in aligning your sales process, goals, and requirements with a software solution that seamlessly integrates with your business operations. To improve your sales performance it is crucial to understand the right CRM software.

I'm here to guide you in finding the perfect CRM partner that complements your organizational mission and vision. It's about securing the CRM that effectively aligns with your unique business goals.

Top 13 Monday CRM alternatives & competitors

While there are numerous CRMs in the market that are actively competing with Monday, you must have a well-curated list of some of the best among them. Well, to sort out your findings, I’ve compiled a comprehensive list of the top 13 Monday CRM alternatives that are efficient to cater to all your needs. 

Zixflow

Introducing Zixflow, one of the best CRM software, your modern communication powerhouse. When it comes to customer relationship management (CRM), Zixflow leads the market with its all-in-one stack. It's a comprehensive solution designed to supercharge your revenue growth.

Zixflow's CRM software simplifies the complex task of managing customer relationships. It serves as an all-intelligent one-stop solution, empowering you to handle leads, contacts, and data, enabling you to make informed, customized decisions that cater to your customers' unique needs. Zixflow is a suitable software for all types of businesses. It could be an automotive CRM platform, a real estate CRM, or even a CRM for the banking industry.

Key Features

Microscopic activity tracking

Tracking your daily activities to assess maximum productivity is much needed after setting your workflow in automation mode. And needless to say, with Zixflow you can do this smartly at your fingertips. Zixflow allows you to create tables and access those in modern styling that includes Kanban view, and table view. Also, you can use a filter and sort your data along with expanding the activity list with different steps.

Utilize captivating forms for lead capturing and lead generation

With Zixflow’s lead-capturing forms that are highly customizable to align with different industrial needs, you can get rid of the headache of qualifying potential leads and count them on your sales pipeline. You can use these forms in three different ways and that are as a landing page, an embedded page on your website, or as a modern form where you can ask interesting questions to engage them.

Zixflow enables you to add coloring backgrounds, relevant images, and engaging content so that you can easily fulfill your preferred lead qualification checklist by creating a humane environment. This automation streamlines the lead qualification process, saving you valuable time otherwise spent on manual tasks.

Revolutionize your sales workflow with Zixflow Automation

Level up your game by automating the sales process. Zixflow is one of the best sales automation tools, and takes the lead in automating repetitive tasks, so you can focus on what truly matters for you, which is closing your deals. Say goodbye to the days of forgetting crucial follow-ups or emails.

With sales workflow automation, Zixflow streamlines mundane sales tasks and repetitive activities, ensuring you never miss a beat and keep improving your sales process. You can now invest your precious time in building genuine client relationships and sealing the deal. 

Start by setting up multiple outbound sales cadence automation that supports your unique sales process by engaging from the first touchpoint with your prospects in variable time zones and across multiple channels. Create various breakups in your sales cadence that define whether you replied to your potential prospects, your messages delivered to them, if there are any errors or you failed to engage them.

Mastering your customer relationships with Zixflow

Creating lasting customer relationships starts with effective contact management, and Zixflow is your secret weapon. Sayonara to chaos and disorganization because Zixflow simplifies the entire process. With Zixflow, your customer details and history are organized and readily accessible.

No more sifting through mountains of data or struggling to find vital information. Zixflow's user-friendly platform ensures that you have all your customer information at your fingertips. Zixflow will help you with a customer-centric selling tactic by providing all the necessary information about the customer to make successful sales deals. It's time to take control and elevate your customer relationships to new heights. Choose Zixflow for seamless contact management and leave a lasting impression on your customers.

Extend your reach with campaigns

Create impactful email, SMS, and WhatsApp campaigns to connect with potential customers. Engage your leads and customers on multiple channels, such as email, SMS, and WhatsApp, using the built-in Campaigns feature. 

Share valuable content and updates regularly to build strong relationships and meaningful connections with your audience. Also, you can attach a smart link directly from your website within the campaign messages.

• Email Campaign

Whether it's personalized 1:1 emails, follow-ups, bulk email campaigns, or transactional emails, Campaigns can handle it all. With built-in automation and the AI Wizard, you can quickly run email campaigns while generating email content with Email text editor or you can simply use drag-and-drop builder. Its email marketing features also make Zixflow a highly effective alternative to Constant Contact.

Use ready-made templates or create your own emails in no time. Schedule, follow up, and succeed in your email campaigns. This email automation helps you to enhance your sales engagement.

For example, you can see the below-mentioned brand, Ajio. It sends email messages with its captivating templates to remind you whether you’re missing exclusive purchasing deals. Here the purpose is to simply catch your attention by informing you at the right time.

• Whatsapp Campaign

Personalize your WhatsApp marketing campaigns for each contact to have fast and meaningful conversations. Reach your leads on WhatsApp, a friendly platform for engaging prospects. Send broadcasts and drip messages effortlessly with WhatsApp automation. Don’t forget to apply some hacks in your WhatsApp automation strategy to maximize results.

Real-time syncing ensures your leads are ready for WhatsApp campaigns in seconds. And you can see why this is so true with the real-time example from the brand Ajio. 

Ajio offers a huge discount to its loyal customers while setting this outreach with WhatsApp advertising messages. Here the purpose is to trigger your buyer persona with alluring deals and make you feel valued.

• SMS Campaign

Boost customer engagement and sales with SMS campaigns that have excellent delivery and open rates. Send OTPs, updates, promotions, or sales campaigns personalized to each recipient. Maximize your impact with AI-powered SMS campaigns and ensure your messages get noticed and acted upon.

For example, Ajio reaches its customers right away with the help of SMS automation. Here it provides crucial information about refunding money. Here Ajio’s target is to possess its authenticity with the right information so that its customers never feel cheated.

Sales forecasting and future planning

Zixflow's extensive reporting and analytics feature offer in-depth insights into your sales performance, lead conversion rates, and sales engagement. You can import and export your list for further use. Moreover, the platform features a dedicated sales forecasting section that assists you in future planning and data-driven decision-making. 

The ability to customize the analytics section ensures that you get the precise data you need to drive your business forward.

Pricing Tiers Tailored for You:

Marketing stack

Get started with email and SMS marketing using a pay-per-use campaign wallet. For WhatsApp marketing and automation features, upgrade to a paid plan starting from $39/month, billed annually. 

XCRM solution

Starting from $59 for 3 users/month (annually), enjoy unlimited contacts, lists, automation Flows, and more. 

One (XCRM + Marketing)

With the entry-level plan of $79, including 3 users per month (annually), you can access all the marketing channels (WhatsApp, email, and SMS), unlimited contacts, centralized inbox, member permissions, and more.

Salesforce 

Salesforce is one of the trusted and powerful customer relationship management (CRM) systems used by various types of businesses. It provides a wide range of tools to improve different types of sales, marketing, and customer service. It's cloud-based, meaning it can easily connect and organize data from different sources, making it a flexible choice for businesses. With Salesforce, you can take your CRM to the next level. Although, before investing in Salesforce for your startups or small business, we suggest you take factors like complexity of features, learning curve, and, most importantly, pricing into consideration.

Key features

• With Salesforce, you can smartly handle all contacts who are in your sales pipeline and overcome objections in the sales process.

• Salesforce allows you to make deals faster as you’ve purpose-driven detailed analytical reports so that you will no longer lag behind in understanding your customers’ concerns.

• With Salesforce, you can now do cross-channel as well as omnichannel marketing seamlessly to engage your customers right away.

Pricing

Salesforce CRM offers four pricing plans.

• Starter starts for $25/month.
• Professional starts for $80/month.
• Enterprise starts for $165/month.
• Unlimited starts for $330/month.

Rating & reviews by G2

⭐⭐⭐⭐.3

4.3 out of 5 (18,351 reviews).

Zoho CRM

Zoho CRM goes above and beyond with its modernized analytics feature, providing you with data-rich insights to guide your strategic decisions. Craft customized reports and dashboards that provide real-time monitoring of your business operations. The addition of its in-house AI assistant, Zia, enhances your CRM experience by delivering precise predictions and suggesting the next steps for each lead.

By implementing sales process automation workflows, processes, campaigns, and customer journeys, Zoho CRM streamlines your operations, allowing you to concentrate on nurturing exceptional customer relationships. With Zoho CRM, one of the best tools for agile project management, productivity is maximized, and results are achieved efficiently. For Freshsales users wondering if Zoho is the right alternative for them, check out our blog on Freshsales CRM vs Zoho CRM, so you can  make an informed choice.

Key features

• Zoho allows you to swiftly manage your leads from the very first touchpoint while creating a personalized environment for them to communicate in.

• With Zoho, you can now provide your team members with extensive training and knowledge of sales. In a single sentence, you can smartly create sales enablement and improve your team's performance.

• Zia, the virtual assistant of Zoho CRM, can predict your lead and future sales so that your team can put all their efforts in the right direction.

Pricing

Zoho CRM offers four pricing plans.

• Standard for ₹800/month.
• Professional for ₹1,400/month.
• Enterprise for ₹2.400/month.
• Ultimate for ₹2,600/month.

Rating & reviews by G2

⭐⭐⭐⭐

4 out of 5 (2501 reviews).

Freshworks

Freshworks CRM is a trusted platform providing pipeline, task, and quote management. With its robust contract management tools and collaborative features, it fosters seamless teamwork, aligns marketing and sales efforts, and simplifies internal communication. Leverage your sales engagement with AI-powered functionalities to streamline and automate tasks, from activity capture to lead scoring and email interactions. 

With built-in phone and email capabilities, you can effortlessly engage in meaningful conversations with leads, all within the CRM's intuitive interface. Dive into insights into the level of engagement among specific contacts and gain valuable context about their interests. This empowers you to tailor your sales pitches and conversations with precision, meeting their unique needs effectively. 

Key features

• Freshworks’ Fredy AI contact scoring features help you gain better insight into your customers' behavior and their current intent. So that you can build a better relationship for selling your motto.

• Whether you’re sending follow-up emails, or you want to set up SMS campaigns, you can set it all up within the blink of an eye.

• With Freshworks’ Freshchat you can engage your consumers in live chat with its in-built AI chatbot and solve your customers' complaints around the clock.

• With its hassle-free integration, you can collaborate with your favorite apps and do data mining across multiple communication channels while targeting your audience after analyzing insights

Pricing

Freshworks CRM offers three pricing plans.

• Free.
• Growth for $9/month.
• Pro for $39/month.
• Enterprise for $59/month.

Rating & reviews by G2

⭐⭐⭐⭐.5

4.5 out of 5 (7497 reviews).

Hubspot

HubSpot offers a comprehensive CRM platform that includes various software, integrations, and tools to help you manage marketing, different types of sales leads, content, customer service, operations, and commerce. It's designed to help your business grow by prioritizing your customers.

The platform consists of six main products, each serving different business aspects, but they all share a common CRM database. This setup provides valuable insights into every contact throughout your entire customer journey. With HubSpot, you have a powerful tool to enhance your customer relationships.

Key features

• With HubSpot, you can track your sales activity at your fingertips in real-time, so that you can update what’s going on in your business.

• Hubspot’s automated meeting scheduler allows you to set meetings or reschedule at your customers' convenience and send event reminders so that your opportunity is never gonna miss.

• With Hubspot’s email template builder, you can customize email templates of your choice and send alluring deals or follow up with your customers at any time.

• Hubspot’s live chat software allows you to connect with your customers for a proactive response at a single click.

Pricing

Hubspot CRM offers five pricing plans.

• For individuals and small teams

Free plan.

Starter plan for $18/month.

Professional plan for $800/month.

• For businesses and enterprises

Professional plan for $800/month.

Enterprise plan for $3600/month.

Rating & reviews by G2

⭐⭐⭐⭐.4

4.4 out of 5 (10493 reviews).

Zendesk

Zendesk, renowned for its top-tier customer support software, goes a step further by providing a CRM that's laser-focused on amplifying productivity and automating those daily sales tasks. With Zendesk Sell, you gain an invaluable window into your every sales pipeline stage, and the real beauty lies in the customization. You can create pipelines that are tailor-made to fit the intricate needs of your specific business. Zendesk Sell is also known to be one of the best CRM software in the real-estate industry.

Key features

• Zendesk’s automated conversational CRM allows you to leverage the benefits of personalized, rich, and flawless communication so that your customers can feel valued along the way.

• With Zendesk, you can get a clear visibility of your well-crafted pipeline. Here the purpose is to provide you a precise idea of which stage of a sales funnel you need to play harder.

• Zendesk’s automated seamless integration, you can close more deals after analyzing and giving them scores within a few time periods.

Pricing

Zendesk CRM offers three pricing plans.

• Sell team for $19/month.
• Sell growth for $55/month.
• Sell professionals for $115/month.

Rating & reviews by G2

⭐⭐⭐⭐.2

4.2 out of 5 (479 reviews).

SAP Sales Cloud

SAP CRM can play a vital role in your organization, focusing on managing your customers with great efficiency. In this market, it's crucial for companies to adapt to dynamic changes and effectively handle all customer service-related activities.

SAP Customer Relationship Management, an integrated module by SAP, serves as a valuable tool for your organization, enabling them to meet your business objectives and efficiently manage all tasks related to customer relationships. For medium- and large-scale enterprises, CRM stands as a critical component in shaping B2B sales strategies and gaining a deeper understanding of customers, their requirements, and delivering effective customer service.

Key features

• With SAP CRM, you not only manage all your contacts but also get tight security for your customers’ sensitive information. So that your customers never can allege you for security breaches.

• With SAP CRM, your optimization of user experience becomes easy, where you can collaborate with peers, and set meetings to hit the target of building relationships then and there.

• SAP CRM provides you with a clear picture of forecasting your customers' data. Doing so makes a simple understanding of whether your customers are happily advocating your brand or they are about to leave. Moreover, you can understand whether you may not lag behind current market trends by analyzing actionable KPIs.

Pricing

Customizing pricing structure.

Rating & reviews by G2

⭐⭐⭐⭐.1

4.1 out of 5 (730 reviews).

Sugar Sell

SugarCRM is a powerful B2B sales CRM that simplifies complex tasks, freeing up your teams from repetitive, and time-consuming work. This means your marketing teams can concentrate on generating quality leads instead of constantly overseeing campaigns. Sales leaders can prioritize closing deals over handling administrative tasks, and customer success teams can engage directly with customers instead of getting lost in support tickets.

By letting the platform handle the heavy lifting, your focus can shift towards hitting sales psychology and creating exceptional customer experiences. This, in turn, boosts customer loyalty and retention, as you have more time and energy to dedicate to your customers' needs.

Key features

• SugarCRM automates your sales cycle from the first interaction with your customers to count them on the bottom line of a sales pipeline to retarget and retain them while enhancing the winning rate.

• SugarCRM enables you to gain extensive knowledge on what’s the future of your next targeted deals so that you can strategically build your sales pitches that resonate with your consumers.

• With SugarCRM, you can customize your emails and set up an email marketing campaign for a wider outreach. 

Pricing

SugarCRM offers three pricing plans.

• Market for $1000/user/month.
• Sell for $49/user/month.
• Serve for $80/user/month.

Rating & reviews by G2

⭐⭐⭐.8

3.8 out of 5 (693 reviews).

Insightly

Insightly offers a budget-friendly CRM solution for startups and small businesses that's both user-friendly and highly adaptable. Whether you’re an accountant looking for a CRM for financial needs or a consultant looking for an all-in-one solution for your consultancy firm, this tool can do it all. It's designed to adapt as your company expands and is engineered to address typical challenges that older CRM systems can't tackle effectively. This versatile CRM is suitable for businesses across various industries and provides the option to include supplementary features like marketing automation, customer service, and integrations all within one platform.

Key features

• With Insightly, you can enhance your workflow productivity while eliminating the possibilities of human errors and redundant tasks.

• Insightly enables you to capture leads, manage them, track their behavior, and nurture a strong bond that they ultimately make purchases with your brand.

• With Insightly, set up your email campaign within a single snap while utilizing different types of emails to enhance sales engagement. Moreover, you can collect and store customer data in your CRM for better segmentation based on different intent.

Pricing

Insightly offers three pricing plans..

• Plus for $29/month.
• Professional for $49/month.
• Enterprise for $99/month.

Rating & reviews by G2

⭐⭐⭐⭐.2

4.2 out of 5 (886 reviews).

Pipedrive

Pipedrive's CRM offers an intuitive way to not only manage but also visualize your sales pipeline while managing your sales pipeline with best practices. Take control of your deals by structuring them within pipelines that you can customize to perfectly align with your distinct sales cycle. Enhancing the collaboration within your deal pipeline, you'll find user-friendly tools for setting and sharing pipeline goals and generating insightful reports.

Incorporate your email correspondence into Pipedrive, seamlessly syncing it with popular platforms like Gmail and Outlook. This integration ensures all your email communications are conveniently consolidated in one location, along with your comprehensive contact data. 

Furthermore, Pipedrive boasts a library of over 200 integrations, allowing you to amplify the CRM's capabilities and tailor it to your specific needs, propelling your sales to new heights. Pipedrive can be your new roadmap. Freshsales users can choose Pipedrive as a great alternative. For a detailed comparison between the two, you can check out our blog on Pipedrive CRM vs Freshsales CRM.

Key features

• With Pipedrive, you can smartly track all your communication channels be it calls, emails, or social media channels, and control your contact management points.

• Pipedrive enables you to generate leads smoothly and qualified hot leads who have the potential to drive revenue in your business.

• With Pipedrive, you can seamlessly integrate several apps and manage all those at your convenience within one place, so that you don’t need to switch here and there for anything.

Pricing

Pipedrive offers five pricing plans.

• Essential for $9/month.
• Advanced for $19/month.
• Professional for $39/month.
• Power for $49/month.
• Enterprise for $59/month.

Rating & reviews by G2

⭐⭐⭐⭐.2

4.2 out of 5 (1696 reviews).

Copper

Copper CRM is the ultimate solution for your business, closely tied to Google Workspace. With seamless integration into the Google Workspace suite, Copper CRM forms a powerful alliance with these productivity tools. The result you get is a sales engagement model along with a workflow that's as smooth as silk and incredibly automated.

Key features

• With Copper, you can get a detailed history of your customers' journey, so that you can understand their lifetime value with your brand and try to figure out how you can hold them for a longer term.

• Cooper allows you to make eye-catching follow-up emails so that your important emails never shuffle in their inboxes.

• Copper sends a timely notification to your customers in automated mode and makes sure their attention never gets compromised with your brand.

Pricing

Copper CRM offers three pricing plans.

• Basic for $23/month.
• Professional for $59/month.
• Business for $99/month.

Rating & reviews by G2

⭐⭐⭐⭐.5

4.5 out of 5 (1109 reviews).

ActiveCampaign

ActiveCampaign offers a robust sales CRM tailored for businesses aiming to streamline their operations. It's your go-to solution for automating those tedious tasks like lead prioritization, email marketing, and contact management. 

With ActiveCampaign, contact data stays current without you lifting a finger, and you can delve into your entire interaction history with any contact right within the CRM's records. Enhancing your lead management game, this CRM simplifies lead prioritization through automated lead scoring, utilizing win probability and segmentation to pinpoint your most promising leads. 

Plus, you'll find a treasure trove of over 350 integrations, allowing you to effortlessly unify your current sales tools and data with your ActiveCampaign CRM for a smoother, more efficient sales process. With ActiveCampaign, you can put your sales intelligence for customer engagement in the right place. If you’re a Mailchimp user thinking of switching to ActiveCampaign but are still unsure, then we suggest you check out our blog on ActiveCampaign vs Mailchimp software for learning the key differences between the two and choosing the best-suited platform for your business.

Key features

• With this tool, you can not only qualify hot leads but also score them based on their intent. This lead scoring helps you to prioritize different kinds of leads such as warm lead, hot lead, and cold lead accordingly.

• With ActiveCampaign’s email marketing automation, put your message in front of your people at the right time and let them experience exclusive deals and personalized relationships solely with your brand.

• Now, you can track different stages of your sales pipeline, make better sales engagement, and find more opportunities with ActiveCampaign’s visualization analytical feature.

Pricing

ActiveCampaign offers three pricing plans.

• Plus for $19/month.
• Professional for $49/month.
• Enterprise plan with custom pricing based on your needs. 

Rating & reviews by G2

⭐⭐⭐⭐.4

4.4 out of 5 (1644 reviews).

LeadSquared

LeadSquared is a CRM software with sales management capabilities that is the perfect companion for businesses, offering an integrated platform for streamlining sales execution and automating marketing endeavors. With LeadSquared, you and your teams can efficiently oversee, monitor, and optimize your business and customer operations.

One of the standout features is the no-code workflow automation, along with pre-built integrations that drastically simplify your lead management. This means that tasks such as automated lead capture, distribution, and real-time tracking are handled seamlessly, reducing response times and elevating your sales productivity. 

Moreover, the marketing suite equips you with an amazing array of tools to craft and schedule personalized campaigns efficiently and at scale.

Key features

• With LeadSquared’s sales execution CRM, you can send auto-replies, set bulk marketing campaigns, engage your customers with sales content, and communicate smoothly across various channels such as email, WhatsApp, and SMS.

• LeadSquared enables you to track your customers' activity as well as your expert members' performance through mobile at any time from anywhere.

• With this tool's built-in call-dialer feature, you can call your leads within a single tap, and have a great conversation while targeting ting conversions.

• Lastly, ActiveCampaign’s detailed insights help you to keep track of every marketing and sales KPI and gain knowledge of whether you’re on the right track in making your business strategies.

Pricing

LeadSquared CRM offers three pricing plans.

• Lite for ₹1250/month.
• Pro for ₹2500/month.
• Super for ₹5000/month.

Rating & reviews by G2

⭐⭐⭐⭐

4.6 out of 5 (212 reviews).

Enhance your business growth by choosing the right CRM tool

“Knowing is not enough; we must apply. Wishing is not enough; we must do.” - Johann Wolfgang Von Goethe.

Choosing the right CRM software for your business is a crucial decision. How do you choose the best CRM for your business? 

To make the best choice, it's essential to understand your specific business requirements and the outcomes you aim to achieve. Compare these needs with the features offered by available CRM options, and if they align perfectly, you're on the right track. However, always remember to test and try the tools before committing to a plan.

In this blog, I've introduced you to the top 13 CRM alternatives and competitors as of Monday. Now, it's time to embark on your CRM journey, and you can get a headstart in this journey with Zixflow. 

Explore its array of features, from task automation to personalized email communication, efficient data management, follow-up reminders, appointment scheduling, lead tracking, and versatile sales engagement across multiple channels. Zixflow's user-friendly interface and visual pipeline tracking make the process smooth and intuitive.

The best part is that Zixflow offers a free plan, allowing you to try out the software's capabilities. If it meets your needs, you can explore other cost-effective business plans as well. 

Feel free to book a free demo with Zixflow and check out all the features they offer.