Welcome to the amazing world of inside sales!
You can communicate effectively through phone, email, and advanced technology which is very crucial. It is very important to communicate with the potential customers, understanding their issues, and categorizing them as leads.
But how can you find new clients in this vast ocean of customers?
How can you tackle follow ups, nurturing leads, and cold calls in a single day without being exhausted?
You can boost growth with the sales process through the power of automation and CRM.
Inside sales software are those handy digital tools that your inside sales team can utilize without leaving your office premises while eliminating the needs of in-person meetings and aiming for higher productivity to build an effective sales cycle.
You can consider this software as your trustworthy friend who is utilized in your remote sales, virtual sales, or social selling. With the help of these tools, your entire sales team can spend their time in generating quality leads and prospecting them while applying their intelligence for sales engagement.
Your sales professionals can easily connect with your valuable customers to promote your products or services through a single tap, utilizing phone calls, emails, chats, or any other remote communication channels with the assistance of these inside sales software tools.
To simplify the inside sales process and achieve an ultimate deal closure, you need to follow these below-mentioned strategic steps one by one👇.
Prospecting your customers is really effective in building your sales funnel and it has been proven by the research from Rain Group. Data says that every 7 out of 10 customers like to hear from sales reps before initiating the buying process. And 82% of buyers willingly accept meetings when a sales pro initiates to reach them.
But the question is to step into the process, what clarifications do you need beforehand? It's simple. Ask yourself, who is my target audience?
Why? Before starting with the process, you need to find your prospective clients' whose needs and interests are aligned with solutions given by your products or services.
But to find them, you should look out for your target audiences' information with a keen eye on each detail such as their address, phone number, email IDs, social media profiles, etc. in order to input into your CRM.
You must identify which customers are going to buy your product. You must have gathered some information and based on these you can start qualifying customers.
Qualification is an important step in the customer-centric selling process, as every customer won’t have the intention to buy and you won't have enough time to pursue them all.
Every customer’s data should be kept at one location, and this is where CRM comes into play. CRM is a platform that can keep track of not only customer information but also the relationships and communications that your team has with the customers.
You must focus on retaining relationships with the prospects in order to move them up in your sales funnel to transform them into your loyal customers.
This is where sales engagement comes to light. This involves listening to the prospects' requirements and responding to them quickly in order to gain confidence.
At this stage, you need the help of sales engagement tools. Through these tools, you can have high-quality interactions with prospects.This helps you to focus on important tasks, like forming meaningful connections and closing deals.
To build a quality engagement with your customers, you can smartly follow the below-mentioned steps:
For example, Starbucks, a leading U.S. coffee and snack store industry always prioritizes its people’s contribution in social media posts that actually feel valued. This is why Starbucks’ product is highly considered by its loyal consumers.
Last but not least, the final stage of the inside sales process is to attend a meeting with your customers while targeting the main purpose of making a final agreement.
To streamline your meeting management process, you can make a smart choice with the Zixflow meeting scheduler, so that, from now on you never miss anything.
You can set meeting reminders, allow your prospects to reschedule the meeting, and even immediately engage in follow-up with your prospects. With Zixflow, you can simply pass by the no-show meetings.
Now in meetings, while demonstrating the USPs of your products or having a discussion on service reviews, you need to follow some rules so that your ultimate goal can be achievable:
There are a variety of inside sales softwares. The major categories are.
Your sales team can frequently utilize CRM software in order to track communications with customers, manage relationships with customers, and store customer data. CRM is an important tool for the organization and works best when your sales reps regularly input and update data.
CRM is considered to be more effective as a sales management tool when the data is accurate and current.
With the help of sales intelligence tools, your sales team can get more detailed information about the buying intention of prospects’. Your sales reps can close more deals by targeting the right prospect with the correct messages.
These tools can help you obtain a wide range of knowledge about the prospects, including their contact details, and business information.
Your sales reps can automate sales outreach through phone, SMS, and email thanks to the sales engagement software.
This software offers you extensive details in order to assist you with sales outreach and link with them to your CRM.
With the help of sales productivity software, you can maximize selling time by automating repetitive tasks like activity tracking, and updating pipeline. Additionally, by streamlining operations and increasing productivity of sales your sales rep can spend more time on selling.
You can also increase the visibility of your pipeline by improving sales efficiency and effectiveness. This makes it simpler for your sales rep to follow leads throughout the sales process, identify the next step, and decide when to follow up.
Scheduling software can help in simplifying the appointment scheduling process by establishing a convenient meeting time.
Through the scheduling app, you can get direct booking access to the salesperson’s calendar and this is an automated process. Both the prospect and sales reps benefit from the time and energy that is saved.
Due to the best lead nurturing tools, you can eliminate the manual and time-consuming process of lead distribution. Through a lead routing tool, the time for deal closing process is shortened by assigning and passing leads to the best salesman.
This software is essential as it is affordable, increases the efficiency of your sales reps, and shortens time it takes the lead to respond thereby, increasing client communication.
As you are aware, the job of an inside sales rep is to persuade potential customers to buy your product or services. They either follow leads or make cold calls while selling things over the phone, email, or online.
Therefore, inside sales software can be used for contacting potential customers, engaging with prospects, tracking sales, and doing follow-ups in order to close deals.
You will learn about the key characteristics of inside sales tools in this article, along with its benefits and drawbacks.
Let’s start looking!
Let’s have a detailed look at the 31 inside sales softwares.
Zixflow is an all-in-one sales CRM tool that can assist companies of all sizes in automating their sales procedures, interacting with prospects, and closing more deals.
You get the features such as lead generation, email outreach, tailored follow-ups, conversational forms, multi-channel interaction, automated sales cadence.
Zixflow, the modern AI wizard sales CRM can be a great choice for your organization irrespective of size because of its user-friendly outlook.
With Zixflow, you can simplify your workflow automation so that your work does not face blockage on the way. Simply, you can customize it while giving individual titles of your workflow, triggering your workflow whenever you want to, and listing your workflow by adding your target people with labels as leads, deals, competitors, and so on.
Furthermore, you can use filters in your workflow to see ongoing processes according to your reference and add action for them too. It means either you want to send notifications by SMS, WhatsApp, and mail or you want to update your list, you can do it all within a few clicks.
To make every second of the time count when you connect with target prospects, Zixflow enables you to automate your sales cadence with its highly customizable dashboard. With Zixflow, you can get a clear and comprehensive visual of various touchpoints with your prospects across multiple channels in a single stack.
You can create a new cadence, customize your cadence with pre-built templates, or simply you can make a copy from your existing cadence list. Also, you can set your sales cadence with various break ups, likely delivered messages, replied messages, follow-up messages, failed or error messages, and so on. This is helpful especially when you want to apply your efforts and build engagement with a segmented audience.
Needlessly to say, Zixflow provides you with an ultimate campaign setting and management be it your email campaign outreach, WhatsApp marketing campaign, or SMS campaign. Here, you can add a smart link that defines your website’s original link and you can check the number of total clicks, or other metrics like opened texts.
With Zixflow’s email AI wizard, you not only use captivating email templates but also customize them by using an Email text editor or drag-and-drop builder. You can add variables and create tags for your campaign outreach. The most amazing part is that you don’t need to be a pro email writer, as you can generate an email, rewrite it, and summarize the content by using its built-in AI writer.
And if you’re thinking of connecting with your potential customers via WhatsApp, then Zixflow is the ideal tool for it. It helps you customize campaigns for your customers in no time. All you need to do is just tap on the template, and add elements to it to appeal to your customers as they want to see.
Zixflow’s smart features enable you to create, set, and customize forms to connect with your prospects, capturing potential leads, and building engagement with them.
Well, one more interesting thing is you can utilize these forms in three different ways like a landing page, embed it on your website, or you can showcase your question while displaying it. Moreover, in these forms, you can add images, write descriptions, modify your content, and set eye-appealing background colors to make it more catchy.
Whether your next activity is scheduling a meeting or its to track your team's ongoing performance, Zixflow allows you to set it with all updated records. There you can add the date and time, the descriptive purpose of your activities, add relative assignee, and view your activity list with six different kinds of table format.
Furthermore, in your scheduled activities, you can seamlessly attach new people, add files, attach descriptive notes, and so on. With Zixflow, your activities can be set and tracked in a hassle-free mode.
Through this feature, you can automate up to one -third of your business processes, helping your team to focus on high impact tasks and getting better results with saved time through automated and thorough tracking.
Your business can import contacts from LinkedIn into CRMs such as Pipedrive, Hubspot, Zoho, and Salesforce with the use of LinkPort. There is no need for you to leave LinkedIn, your sales teams can enter contact information from LinkedIn, such as name, email, phone number, or organization, into CRMs.
Aeroleads is a useful prospect creation tool that can help your company in finding leads with vital contact details like email addresses and phone numbers.
Your sales teams can utilize leadfeeder as a lead generation tool. It is typically used to track the businesses that are visiting your website, their online activity, and their intention to purchase. Your sales staff can benefit from leadfeeder's engagement and conversion tracking tools thereby enhancing relationship selling.
Leadberry is a web-based B2B lead creation tool. It can assist your business in identifying website visitors and then turning them into sales leads.
With the help of LinkedIn Sales Navigator, your company can interact with potential customers, track important leads, and target the proper customers all within the LinkedIn social network. Additionally, you can integrate with CRM and SSO.
Hubspot CRM, is one of the most well-liked CRM programmes available today. This will help you in managing your sales pipeline, nurturing prospects, forecasting income, and closing transactions. Additionally, you have access to a customized deals dashboard that gives you a centralized view of your complete sales pipeline.
Pipedrive is the first CRM system created by salespeople for salespeople. It gives you total control over your schedule and the ability to manage calls, emails, and contact history as needed. Pipedrive focuses on planning, completing, and measuring all sales activities.
Close is a sales communication CRM that was created specifically for converting leads into sales. You can quickly complete transactions and reach more leads with its abundance of productivity tools, including a power dialer and task reminders.
Copper is an intuitive CRM that helps you in supporting lead management and customer relationship development. You can keep a track of all your emails and other important interactions in one location as Copper CRM seamlessly integrates with Gmail and other Google apps.
Your business regardless of any size can benefit from Zoho CRM. It has a global network of more than 250,000 companies across 180 nations.
Zoho gives you the ability of sales automation for your everyday sales tasks by developing efficient workflows, removing pointless chores, and accelerating the entire sales process,
In the CRM ecosystem, Salesforce is a well-known brand name. Your sales team is provided with complete solutions and it helps in keeping track of all interactions and data consumption. It has enough knowledge in increasing deal wins and enhancing customer connections.
SugarCRM provides exact account management and supports you through effective sales-related operations. You are provided with real-time sales insights based on consumer interactions and it enables your firm to create lasting customer relationships. You can use this information to target accounts and to customize each approach.
Your sales teams can automate all the time-consuming tasks associated with the sales process, including cold emailing, follow-ups, and monitoring engagement metrics.
Your sales representatives can concentrate on crucial tasks like developing relationships and closing agreements.
Salesloft can help your business in increasing sales while enhancing sales operations. Lead prioritization, lead scoring, email scheduling, and buyer intelligence are some of the tools that SalesLoft offers.
Lemlist is email sequence software that enables you to automate follow-ups, personalize cold emails, and communicate with prospects through multi-channel sales engagement.
Mixmax is a sales engagement platform created specifically for Gmail. It helps with greater engagement and helps your revenue teams in automating daily operations. You are also provided with a one-click meeting scheduling facility and a strong dialer so you can make calls to prospects right from Gmail.
Reply is a top platform for AI-powered sales engagement that helps you with automating contact with prospects across many channels. It helps you to improve the quality of your emails. Additionally, it monitors and evaluates your marketing campaigns.
Mailshake is a sales engagement solution that enables you to send personalized cold emails at a large scale. Additionally, you can automate actions to contact prospects by phone and social media in a single flow, all from a single dashboard.
Woodpecker is a multichannel AI assistant and sales engagement tool that can help your B2B company to expand your business with cold emails and follow-up efforts. It can be synced with several well-known CRMs.
PersistIQ is an email automation technology through which you can send personalized emails. As an alternative, you can link it via Zapier to any CRM of your choosing to separate prospect lists into tailored multi-step campaigns.
Calendly is a straightforward, capable, and potent scheduling tool. You can remove repetitive phone calls and email threads for booking meetings, it helps your sales teams save lots of time and effort and aids in the sales engagement process.
Calendly can be integrated with well-known video conferencing programmes and CRMs.
This revolutionary scheduling tool takes away the burden from you of setting up meetings, maintaining appointments, and scheduling them. With just one click, your customers can choose availability and set up an appointment on a digital calendar.
You can automatically sync appointments to your prospects' calendar, making it simple for your inside sales staff in order to avoid conflicting reservations and for simplifying your sales process.
You may provide a single link of Doodle's booking page to everyone who wishes to reserve a time slot with your sales teams.
Clara is an AI-powered platform and makes it simple for your teams to arrange and set up meetings. With Clara's automated email follow-ups, your team can schedule meetings with your prospect as soon as they respond.
With features like intelligent call routing, keyword tracking, CRM integration, and more, CallHippo is a conversation intelligence programme.
Gong helps you in turning sales conversations into insightful data via AI-driven analytics. Gong focuses on revenue intelligence, so that your team can make decisions using data.
For your internal sales teams, DialerHQ acts as a voice analytics software. It provides you with a number of capabilities to track performance, enhance sales effectiveness, and optimize calling campaigns during the sales pipeline stages.
You may use Enthu.ai to record customer discussions across many channels and monitor various KPIs to assess the effectiveness of your sales staff.
You can record and analyze client calls, meetings, and emails using its own machine learning technology. It makes it simpler for you to spot and spread out motivation within your sales staff.
You can convert customer contacts into useful business intelligence by CallMiner which is a comprehensive, multi-channel conversation intelligence platform.
Even if the inside sales process might be challenging, the correct software can help your inside sales team grow by two times!
Zixflow is the best option for your sales and marketing teams if you want to choose a CRM that has every function listed that too within a centralized dashboard.
Using Zixflow CRM, you can create email campaigns, run split tests, and monitor their effectiveness.
Additionally, you may coordinate your marketing and sales responsibilities to ensure that you stay in touch with all of your clients and don't miss any crucial ones.
Automation of business processes go hand in hand with increased productivity give Zixflow a try to achieve both.