29 Best Sales CRM Software for Small Business in 2024

“CRM is your GPS to a better route on your Business Development journey.” - Bobby Darnell

Are you finding it time-consuming to manually input and organize customer data for effective communication? Are you experiencing difficulties in tracking and managing customer inquiries, issues, or complaints?

What did you say? Yes, perhaps I might listen to it.

Let me share a myth about CRMs, gone are the days when CRMs were only used by large companies. Today, even small businesses can leverage CRMs to automate lead-generation processes and boost their sales.

As a small business owner, managing customer relationships can be overwhelming. With the help of a Sales CRM software, you can automate and handle multiple tasks such as lead and contact management, automated follow-ups, analytics, and reporting preparation, email templates, and more. 

For instance, if you run a small online store selling handmade accessories, the Sales CRM can help you keep track of each customer's details, their orders, and any special requests. This makes it easier for you to provide personalized assistance when a customer contacts you with a question about their order. 

The Sales CRM also ensures that you never miss an opportunity to reconnect with a customer and offer new products based on their preferences. This way, you can manage customer relationships more effectively and enhance the overall shopping experience. 

However, selecting the best sales CRM software that aligns with your business can be challenging. To assist you in making an informed decision, I have put together a list of the 29 best sales CRM software options for small businesses that you can rely on. 

Sounds interesting? Let's get started. But before we dive in, let me provide you with a glimpse of the benefits of sales CRM to refresh your memory.

Benefits of sales CRM software for small business

Sales CRM software for small businesses offers numerous benefits and is capable enough to handle different types of sales leads. So let’s begin, below are some benefits of sales CRM.

• Easily keep track of your customer details, interactions, and preferences all in one place.
  
• Automate repetitive tasks like sending emails or updating records, giving you more time to focus on growing your business.
  
• Offers real time sharing information about customer interactions to ensure everyone in your team is on the same page.
  
• Provide insightful reports and analytics to make informed decisions that drive business growth.
  
• Helps you strengthen connections with customers by understanding their needs and providing personalized experiences.
  
• Simplify your sales process, from lead generation to closing deals, for a more efficient and effective sales team.
  
• Saves you money by reducing manual errors, improving productivity, and avoiding missed opportunities.
  
• A good sales CRM protects your customer data with secure and reliable measures, ensuring customer trust.
  
• You can quickly onboard your team without extensive training and start reaping the benefits right away.
  

These benefits are enhanced even further when you follow best practices in CRM. Now that we know the benefits, let’s get right into the list.

The list of 29 best sales CRM software for small business

You need to keep a lot of things in mind all the time when running a small business. It requires lots of time, resources, and focus. But after some time you get used to it. So here are a few more things for you to think about, but I promise these will actually help your small business succeed.

I have got you some important things to consider when choosing a CRM for a small business, explaining all the different options and sharing some tricks of sales automation that will make your choice easier and more fruitful.

Zixflow

Zixflow is an all-in-one AI-based CRM software designed to empower your sales team in managing, engaging, and retaining customers. It centralized customer data, tracks interactions, and streamlines sales processes. The platform simplifies and automates daily sales tasks, allowing your team to focus on core activities: attracting leads and transforming them into customers through effective storytelling and outbound sales strategies.

For small businesses, Zixflow's CRM system offers customer information, tracks conversations, and simplifies the selling process. By providing a better understanding of customer preferences, it lets you keep your customers happy and satisfied.

Plus, it automates tasks, giving you more time for customer interaction and enabling informed, customized decisions that cater to your customers' unique needs.

Key features of Zixflow

Centralized space for your customers’ data

Zixflow offers a centralized space for your customers' data through a dedicated feature called 'People.' Acting as a centralized database, 'People' enables you to store comprehensive customer information, encompassing details such as names, emails, company affiliations, job titles, phone numbers, and addresses.

This feature empowers you to efficiently handle customer data, including adding new entries, searching for specific customers, making modifications, and deleting records as needed.

By utilizing Zixflow People, you can seamlessly access customer details, histories, and preferences. This accessibility enhances your ability to manage customer relationships effectively and helps you build a personalized experience by understanding and addressing individual needs.

Automate your sales engagement effortlessly through workflow automation

As a leading sales automation tool in the market, Zixflow streamlines your sales process, minimizing manual tasks and enabling you to concentrate on impactful sales engagement strategies instead of routine activities. Automated workflows seamlessly guide leads through the sales funnel, initiate follow-up actions, and ensure timely communication.

Take advantage of workflow automation to create various sales cadence automation to optimize each stage of your sales process, whether it's lead qualification, nurturing leads, or closing deals.

Access various outreach campaigns for effective interactions

Zixflow offers a solution to help you diversify your outreach through various campaigns, ensuring you reach your audience effectively without overwhelming them. Some of them are

WhatsApp marketing campaign builder

Connect with potential customers by sending personalized messages through WhatsApp to capture leads effectively. Take advantage of Zixflow's WhatsApp campaign builder that allows you to effortlessly send bulk WhatsApp advertising messages so that you can attract more customers.

Whether you're running an e-commerce store or any other type of business, make use of attractive templates to engage your audience and leave a lasting impression. This user-friendly approach ensures that your outreach efforts are not only efficient but also visually appealing, increasing the chances of meaningful interactions and conversions.

Email marketing campaign builder

Craft exclusive campaigns effortlessly with Zixflow’s email automation. Select from pre-built templates or customize them to meet your specific needs. If you're new to content creation, you can take the help of Zixflow's AI writer to summarize and generate engaging emails. All you need to do is just share your preferences, then easily schedule and follow up with clients without any hassle.

Pricing of Zixflow

The pricing plans of Zixflow software are budget-friendly and convenient for users to onboard the sales team. 

• Free plan: Zixflow offers a forever free plan with essential features, including 250 contacts, at no cost. You can also use additional communication channels on a pay-per-use basis.
  
• Starter plan: The Zixflow starter plan starts at $19 per user per month when billed annually or $29 per month when billed monthly. This plan includes features like 25,000 contacts, 1GB of file storage per user, personalized email accounts, and more.
  
• Growth plan: With the Zixflow growth plan, you can choose an annual billing option at $49 per user per month or a monthly billing option at $59. These plans come with benefits such as unlimited contacts, 2GB file storage per user, custom collections, and many other features, in addition to everything offered in the free and starter packs.

Rating & reviews

⭐⭐⭐⭐.8

4.8 out of 5 (15 reviews) by G2.

⭐⭐⭐⭐.7

4.7 out of 5 (80 reviews) by Capterra.

Zoho CRM

Zoho CRM is a robust CRM software that gives your small business all you need. To go from the first hello to the deal-closing handshake, and beyond. 

No matter the size of your organization, Zoho CRM can be easily tailored to suit your business needs. With the user-friendly interface, it lets you create and recognize modules, add custom fields and sections, create new layouts, and even clone layouts.

You can also customize your home page, manage module views, create templates, and do a lot more. Besides being scalable Zoho CRM allows you to automate all your routine activities, updating records, and assigning tasks. 

You can boost your team’s productivity by creating workflows that automatically trigger actions based on preset conditions.

You can create a blueprint to mandate the conditions your salespeople need to follow to close deals. 

Key Features of Zoho CRM

• Multichannel contact management through email, phone, live chat, and social media.
  
• Sales lead management with lead scoring, so you can prioritize leads and convert them faster.
  
• IT management for monitoring websites and handling support tickets.

Pricing of Zoho CRM

• Free- $0/organization/month billed annually.
• Basic- $999/organization/month billed annually.
• Standard- $1999/organization/month billed annually.
• Professional- $6999/organization/month billed annually.

Rating & reviews

⭐⭐⭐⭐

4 out of 5 (49 reviews) by G2.

⭐⭐⭐⭐.3

4.3 out of 5 (6602 reviews) by Capterra.

Insightly

Insightly organizes all the people and the organizations you have connected to. It is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. 

Insightly helps teams build and convert sales pipelines, increase productivity, and build lasting customer relationships. 

Centralise and manage all your customer, sales, and business data leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports in one easy-to-use, flexible, and secure CRM that scales with your business. 

Increase sales efficiency and transparency with Insightly’s enterprise-grade Products, Price books, and Quotes (PPQ) capabilities. 

Quickly search, track, and manage millions of distinct products and services right inside the Insightly platform. Connect products and services to individual opportunities, eliminating human errors, bottlenecks, and inconsistencies. 

With Insightly’s PPQ, your field teams can generate custom quotes, contracts, and proposals for their opportunities with just a few clicks.

Key Features of Insightly

• Email marketing allows your business to send emails to contacts in bulk. Common features include built-in email templates, social media integration, subscriber list management, sign-up forms, success rate reports, AB testing, and auto-responders.
  
• Lead management allows your business to manage and track leads and increase the sales engagement process. The lead process typically involves steps such as lead generation, customer inquiry, inquiry capture, lead filtering, lead grading, lead distribution, and lead qualification.
  
• Support analytics enables your business to analyze customer support activities, to optimize customer support professionals, processes, and tools.

Pricing of Insightly

• Free- $0/user/month billed annually.
• Basic- $864/user/month billed annually.
• Plus- $2088/user/month billed annually.

Rating & reviews

⭐⭐⭐⭐.2

4.2 out of 5 (12 reviews) by G2.

⭐⭐⭐⭐.1

4.1 out of 5 (636 reviews) by Capterra.

Zendesk Sell

Zendesk is a cloud based sales CRM platform that uses web-based application tools that help your marketing, sales, and teams to collaborate on the needs of customer leads.

Zendesk Sell is best for businesses that need to provide customer support. It’s a CRM platform with integrated ticketing and help desk features, which allows you to manage customers from a single dashboard. 

Key Features of Zendesk Sell

• It converts phone, chat, email, and social media requests into tickets and centralizes tickets from disconnected channels into one place.
  
• Zendesk live chat is a legacy product that only lets you have conversations on the website. In other words, it doesn’t centralize messages from Facebook Messenger, WhatsApp, or other messaging apps.
  
• Converts help desk requests from email, social media messaging, chat, and other locations into one spot and easily tracks conversations in one central inbox to streamline your support workflow.

Pricing of Zendesk Sell

• Sell Team- US$ 19/agent/month.
• Sell Growth- US$ 55/agent/month.
• Sell Professional- US$ 115/agent/month.

Rating & reviews

⭐⭐⭐⭐.2

4.2 out of 5 (10 reviews) by G2.

⭐⭐⭐⭐.3

4.3 out of 5 (153 reviews) by Capterra.

Pipedrive 

With Pipedrive you will get a range of contacts and deal management features, tons of integrations, and user-friendly interface, and responsive customer support.

The best of Pipedrive is that you can test the service for yourself with a 14-day free trial before making a commitment. 

However, if you are short of budget and you still want to enjoy the benefits of CRM software then the free CRM’s are definitely worth considering. 

Key Features of Pipedrive

• It creates stunning emails and templates and simple drag-and-drop builders.
  
• It enables your team members to streamline time-consuming projects and focus on more time-consuming tasks required to complete the projects.
  
• It fills your pipeline with new leads from websites, social media, and events with sales automation and allows you to automate sales workflow and assist you in personalizing your sales engagement process.

Pricing of Pipedrive

• Essential- US$ 9.90 per user per month, billed annually.
• Advanced- US$ 19.90 per user per month, billed annually.
• Professional- US$ 39.90 per user per month, billed annually.
• Power- US$ 49.90 per user per month, billed annually.
• Enterprise- US$59.90 per user per month, billed annually. 

Rating & reviews

⭐⭐⭐⭐.2

4.2 out of 5 (18 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (2923 reviews) by Capterra.

Salesforce

Salesforce is one of the best sales CRM software and is easy for small businesses and startups to build stronger client relationships with an all-in-one sales and support solution that is easy to use, set up, and maintain the best client management software with standard cost.

Salesforce software gathers your leads' contact information from social profiles, email signatures, and other public sources. Plus, all of your meetings and phone calls are automatically logged, so you don’t have to worry about forgetting or doing tedious data entries.

Key Features of Salesforce

• It gives a complete customer picture including insights and engaging enhancement strategies. You can use the social data of the customers for a deeper understanding of their particular behavior regarding any product or service.
  
• It offers a chance to view the activity timeline of your customers. In addition, you can view critical details of the activity timeline along with the business competitors. The ready-made templates ensure hassle-free emailing to the clients.
  
• It gives access to up-to-date contacts on the timeline with the industry's best practices. This CRM software informs you about the original source of the leads. And automatic emailing boosts your revenue-generating mechanism.

Pricing of Salesforce

• Essentials- Rs. 1800 user/month.
• Professional- Rs. 5400 user/month.
• Enterprise- Rs. 10,800 user/month. 

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (22 reviews) by G2.

⭐⭐⭐⭐.4

4.4 out of 5 (18132 reviews) by Capterra.

Monday

Monday is a very popular name that has gained a lot of popularity and customers over the past few years.

So first let’s cover the good stuff about this provider. The first thing I would appreciate about Monday is its powerful feature set despite being a free option. You are getting all the essential features that you can expect from a CRM.

It lets you manage and implement a sales engagement platform to streamline sales engagement activity from leads and contact management to the sales pipeline.

There are also features for customizing sales pipelines and workflows to increase productivity. You will have time-tracking timeline views and automated notification tools.

However, the free version does not include advanced features such as integrations with third parties, software advanced reporting and automation tools. But still, I consider the features good because you are getting everything for free.

Key Features of Monday

• It provides you more space to see and update all the relevant information that you need for an item on your board.
  
• It helps you track your progress with your leads and deals visually and comprehensively.
  
• It helps you share access to a connected email account with your teammates and also customize share settings for each individual.

Pricing of Monday

• Individual- $0 per month.
• Basic- $6.92 per month.
• Standard- $8.65 per month.

Rating & reviews

⭐⭐⭐⭐.7

4.7 out of 5 (9883 reviews) by G2.

⭐⭐⭐⭐.6

4.6 out of 5 (4537 reviews) by Capterra.

Freshsales

Freshsales has the most modern and attractive user interface. And not just the appearance, the features are also very amazing and overall accessibility is also good.

And just like bitrix24 despite being a free CRM, FReshsales allows you to add unlimited users and along with having unlimited users with Freshsales free CRM, you can get features to maintain details of the sales cycle, create marketing email journeys, make calls from within the CRM, set up chatbots for your website and beyond the go with mobile app.

Apart from this, it has a very wide marketplace application integration. So you can integrate other software into your CRM. 

Key Features of Freshsales 

• It helps you create activities specific to your sales process, track a prospect through their buying journey, create custom fields, groups, and modules, and even view data in your preferred language.
  
• Workflows can be set up automatically to send follow-up emails to your leads, update lead status, assign leads to different team members, and alert the team when particular events take place.
  
• The platform is designed to be user-friendly and intuitive. The interface design is clean and simple, making features and functions easily accessible. 
  

Pricing of Freshsales

• Free- $0 for up to 3 users.
• Growth- $12 per user per month billed annually.
• Pro- $33.63 per user per month billed annually.
• Enterprise- $60.06 per user per month billed annually.
  

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (1110 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (601 reviews) by Capterra.

HubSpot

Hubspot is by far the most popular and feature-rich CRM software out there. With their free plan, they offer a truly unbeatable combination. Not only do you get an unlimited number of users but you also get to manage an impressive 1 million contacts. 

And that’s one of the main reasons why HubSpot is better than most free CRMs out there.

It has free tools for everyone on your team. The free version offers features like reporting dashboard, company insights, deal tracking, and pipeline management. To explore more you can also try the free version. However, Hubspot is not the only one with the free version. Like we mentioned, Freshsales also offers a free version. Therefore, you should definitely check out Freshsales vs Hubspot comparison before making a decision.

Key features of HubSpot

• It helps you to personalize email sequences for leads and existing customers. So, when a potential customer opts in to receive your emails, you can send them a sequence of messages designed to increase their interest in your product or service, then adjust your emails automatically in the sales cadence based on their behavior.
  
• It helps you to create custom filters to sort contacts, schedule emails and tasks and create tickets.
  
• Helps small businesses to integrate with popular tools like Salesforce, Shopify, and Microsoft Dynamics.

Pricing of HubSpot

• Free tools- $0
• Starter- $18/mo
• Professional- $450/mo

Rating & reviews

⭐⭐⭐⭐.4

4.4 out of 5 (10957 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (3972 reviews) by Capterra.

Nutshell

From automatic lead assignment and lead advancement to task reminders, Nutshell reduces busy work for managers and sellers so you can focus on building relationships.

Nutshell offers a flexible B2B sales trends tracking platform, offering multiple ways for sales reps to view, manage, and prioritize your leads.

Key features of Nutshell

• Nutshell puts time-wasting tasks on autopilot so your team can focus on building relationships.
  
• Nutshell’s CRM reports help you and your team learn what’s working and what needs to improve.
  
• Nutshell’s flexible pipeline management views let your reps work the way that works for them.

Pricing of Nutshell

• Foundation- $16 per user per month.
• Pro- $42 per user per month.
• Power AI- $52 per user per month.
• Enterprise- $67 per user per month.

Rating & reviews

⭐⭐⭐⭐.2

4.2 out of 5 (922 reviews) by G2.

⭐⭐⭐⭐.3

4.3 out of 5 (447 reviews) by Capterra.

Keap

Keap is a powerful and easy CRM and sales/marketing platform for small businesses. Its goal is simple: to help you cut through the noise and focus on getting more sales.

This software uses automation tools to help you generate different types of sales leads, convert more clients and create more fans.

Keap offers many pre-written email templates to save time while contacting new leads more efficiently. You’ll also get status updates and reminders about following up with contacts to help you guide them down your sales funnel.

Key features of Keap

• Automated process for sending messages to new leads.
  
• Integration for email providers like Gmail.
  
• Email tracking which helps you optimise email marketing campaigns.

Pricing of Keap

• Pro- $159 per month.
• Max- $229 per month.

Rating & reviews

⭐⭐⭐⭐.2

4.2 out of 5 (1463 reviews) by G2.

⭐⭐⭐⭐.1

4.1 out of 5 (1260 reviews) by Capterra.

Capsule 

Capsule is easy-to-use CRM software, which is a good solution for small and medium-sized businesses.

Capsule helps you to improve the sales process, manage sales pipelines, and optimize performance.

Capsule helps its users to stay organized, know more about their customers, build strong relationships, and make the most of sales.

Capsule CRM software is no longer tied to a license per machine but is available from the cloud wherever you are.

Key features of Capsule

• Giving you an overview of the people and companies you do business with.
  
• Send campaigns and email templates or integrate with Gmail.
  
• Creates tasks for appointments, meetings, phone calls, and more.

Pricing of Capsule

• Professional- $18 per month per user.
• Teams- $36 per month per user.
• Enterprise- $54 per month per user.

Rating & reviews

⭐⭐⭐⭐.6

4.6 out of 5 (148 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (157 reviews) by Capterra.

Salesmate

Salesmate is the smart solution for CRM for small to medium-sized businesses to enhance their sales management. 

With Salesmate you can now easily track the sales progress, and deals and get real-time entire sales reports.

Key features of Salesmate

• Email campaigns allow you to choose recipients from existing customers. It’s fast to build templates, you can re-use them.
  
• Creates rich customers with text messaging to grow and nurture customer experiences.

Pricing of Salesmate

• Monthly- Rs. 1080/user/month billed annually.
• Yearly- Rs. 864/user/month billed annually.

Rating & reviews

⭐⭐⭐⭐.6

4.6 out of 5 (73 reviews) by G2.

⭐⭐⭐⭐.7

4.7 out of 5 (88 reviews) by Capterra.

Freshworks

Freshworks is a popular CRM software for small businesses. It’s easy to use and offers a sales-oriented approach with all the features you need.

It has an excellent dashboard that gives you immediate access to contact management, reports, emails, phone calls, and more. And, if the intuitive, web-based interface wasn’t enough, there are also mobile apps so you can make sales wherever you go.

Key Features of Freshsales 

• You can create activities specific to your sales process, track a prospect through their buying journey, create custom fields, groups, and modules, and even view data in your preferred language.
  
• Workflows can be set up to automatically send follow-up emails to leads, allowing small businesses to deliver relevant content, offers, and information in a well-timed and personalized manner in all kinds of sales.
  
• Update lead status, assign leads to different team members, and alert the team when particular events take place.
  
• The platform is designed to be user-friendly and intuitive. The interface design is clean and simple, making features and functions easily accessible. 

Pricing of Freshworks

• Free- $0 per 3 users.
• Growth- $999/user/month, billed annually.
• Pro- $2799/user/month, billed annually.
• Enterprise- $4999/user/month, billed annually.
  

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (7121 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (601 reviews) by Capterra.

engagebay

Engagebay, as the name implies, aims to capture and engage website visitors to generate leads. And having done well may convert them into loyal customers. 

To capture and nurture contacts, the marketing suite includes lead scoring, forms, email templates, landing pages, and other tools.

You can also create an automated workflow plus you can design and send emails and videos to your segmented lists. 

Apart from the rich functionality, engagebay also wins brownie points for very responsive customer service. It’s a cut above the rest besides this one of the prominent features that grab users' interest is its clean and simple user interface. 

Despite some in-depth features all of which are well implemented, you can just jump in and access everything easily. Another area where Engagebay has an edge over its competitors is the pricing because they have made sure that its plans provide value for the money.

Key features of Engagebay

• You can draw in-depth customer insights to improve your marketing and sales efforts.
  
• You can create tasks, assign them to the sales team, and also track the progress of each task.
  
• This feature allows you to store a copy of your email within the CRM so that you can seamlessly track the entire communication between your team and customers. 

Pricing of engagebay

• Free- $0 per user per month.
• Basic- $12.74 per user per month.
• Growth- $42.49 per user per month.
• Pro- $44.99 per user per month.

Rating & reviews

⭐⭐⭐⭐.6

4.6 out of 5 (213 reviews) by G2.

⭐⭐⭐⭐.7

4.7 out of 5 (604 reviews) by Capterra.

Bitrix24

Well if you are already familiar with the name Bitrix24, then you know that it isn't technically a CRM software. It’s an all-in-one business software where you can collaborate with your team on basically everything.

So the first highlight about this provider is that it is free forever for unlimited users. Yes, there is no cap on the number of users which is obviously amazing.

Secondly, Bitrix24 is not just a typical free CRM software. It is a suite that features more than 30 tools for sales, administration, and marketing among other free CRM platforms.

Apart from providing basic leads and contact management features, its free plan also has some advanced features including customer sales stages, quotes and invoices, custom workflows, and automatic lead assignment. 

The reporting is also very deep even on the free plan. The analytics page has dozens of tabs tracking numbers on employee performance or activity reports.

Key feature of Bitrix24

• It allows users to send email to contacts in bulk and some of the common features include email templates and social media integration.
  
• It develops multichannel marketing campaigns to target groups and track the effects of those campaigns.
  
• It allows users to manage and automate lead generation processes to secure more leads, Customer inquiry, lead distribution, and lead grading.

Pricing of Bitrix24

• Basic- Rs.1393/month for 5 users.
• Standard- Rs. 3493/month for 50 users.
• Professional- Rs. 6993/month for 100 users.
• Enterprise- Rs, 12,994/month for 250 users.

Rating & reviews

⭐⭐⭐⭐.1

4.1 out of 5 (510 reviews) by G2.

⭐⭐⭐⭐.1

4.1 out of 5 (797 reviews) by Capterra.

ClickUp

ClickUp is a task management CRM platform for small businesses.

It is a modern CRM software that helps to manage day-to-day communications and data from prospects, contacts, and customers. 

Communication is key, and ClickUp has got you covered keeping your clients in the loop by sharing bits and pieces of what you are working on with your clients. 

It offers native integrations with popular apps, includes a customizable dashboard, and expands use cases to an infinite number of business areas. 

Key Features of ClickUp

• ClickUp gives the exact view, allowing you to add various lists, documents, and widgets to one page.
  
• ClickUp makes it easier for you to increase accountability and reevaluate workflows and pricing.
  
• Clickup saves time and maintains consistency if you are creating templates for any process that needs to be repeated.

Pricing of ClickUp

• Free- $0  per user per month.
• Unlimited- $7 per user per month.
• Business- $12 per user per month.
• Business Plus- $19 per user per month.

Rating & reviews

⭐⭐⭐⭐.7

4.7 out of 5 (9207 reviews) by G2.

⭐⭐⭐⭐.7

4.7 out of 5 (3973 reviews) by Capterra.

InfoFlo

InfoFlo is a call-tracking software that is designed to serve startups, small businesses, and agencies. This call-tracking software has a simple interface and is easy to use. 

The call tracking software helps you to track and record incoming calls, attribute these to the right marketing channels, and generate more leads.

You also have access to InfoFlo’s core features, like email marketing, appointments, and meetings, project management, Skype and Outlook integration, and task management, all of which can be shared amongst team members in real time.

Key features of InfoFlo

• It offers different types of custom fields like drop and down menus, checkboxes, text fields, etc.
  
• A complete contact management solution that tracks, manages, and links all important contact information back to the appropriate contact.
  
• It creates and manages tasks. Attach Files, set different kinds of emails and pop-up reminders, and share tasks. 

Pricing of InfoFlo

• Cloud- $30 per month.
• Own your data- $99 one-time cost.

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (91 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (95 reviews) by Capterra.

Daylite

Daylite CRM is one the best-recommended software for freelancers and businesses looking for a customer relationship management (CRM) system for Apple devices and not compatible with Windows or android devices.

Daylite software is used in service industries such as real estate, legal, financial, agencies, consulting, and coaching for Mac, iPhone, and iPad and helps you to manage your business efficiently and organize everything in one place.

Daylite helps small business owners reduce the time it takes to manage clients, sales, and projects, giving them more time and freedom to do what they love.

Key features of Daylite

• It manages and organizes contact details including activities and communication in one place.
  
• Stay on top of your follow-ups and to-do lists with reminders, due dates, notes, and priorities.
  
• Store emails, capture new leads, and create follow-up reminders right from your inbox.

Pricing of Daylite 

• Monthly Plan- Rs. 3024 user/month.
• Yearly Plan- Rs. 30,240 user/month.
  

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (164 reviews) by G2.

⭐⭐⭐⭐.5

4.5 out of 5 (359 reviews) by Capterra.

Vtiger

Vtiger CRM helps small businesses streamline their operations and improve performance and relationship selling by providing quality tools and functionality across sales, help desk, and marketing teams to build long-lasting connections with buyers.

Vtiger creates integrated forms and creates lead records in CRM when visitors submit their contact details on your website.

Vtiger creates tasks for the salesperson to complete to advance the deal to the next stage. Once you get used to its unique interface, you'll quickly and efficiently jump between multiple tasks.

Key features of Vtiger

• You can get a complete view of all your customers, including details such as name, phone number, prior communications, and account history.
  
• Use the process designer to design, automate, implement, manage, monitor, and optimize your business processes.
  
• A wide collection of email templates in Vtiger saves time and helps in sending automated emails. automated emails

Pricing of Vtiger

• Growth- INR 840 /user/month.
• Professional- INR 2100 /user/month.
• Enterprise- INR 2940 /user/month. 

Rating & reviews

⭐⭐⭐⭐.3

4.3 out of 5 (408 reviews) by G2.

⭐⭐⭐⭐.3

4.3 out of 5 (336 reviews) by Capterra.

Less Annoying CRM

Less Annoying CRM is designed to help small businesses making it simple and efficient to handle activities surrounding leads and customers.

It gives companies easy access to cloud-based platforms for storing contacts, tracking leads, and managing tasks to help close more deals.

Key features of Less Annoying CRM

• Stores all contacts, including individuals or businesses in a central place and filters the views to quickly find certain types of contacts.
  
• Includes pipeline stages, and uses editable templates for specific pipelines, such as orders, projects, billing, and other cases.
  
• Creates events and tasks within the platform via a calendar feature. Calendar sharing and sync with Google Calendar are supported.

Pricing of Less Annoying CRM

• Free- $0 
• Basic- $10 
• Standard- $120
• Pro- $192

Rating & reviews

⭐⭐⭐⭐.9

4.9 out of 5 (572 reviews) by G2.

⭐⭐⭐⭐.8

4.8 out of 5 (556 reviews) by Capterra.

Onpipeline 

Onpipeline CRM, the term itself says that the system keeps track of everyone within your sales pipeline. sales pipeline.

Onpipeline is a cloud-based CRM for small businesses that uses spreadsheets to track your contacts. It is simple, easy to use, and priced accordingly for sales organizations to help you easily manage your sales pipeline.

Onpipeline deals are very straightforward and easy to use. The interface is able to import and export data that is useful for reporting.

Key features of On Pipeline 

• It allows sales team members to create detailed business proposals and respond to requests quickly and efficiently.
  
• It enables customers to book, view, and modify their appointments with just a few clicks rather than spending time on the phones and emails.
  
• This software allows sales teams to monitor and track sales opportunities and see how many deals are in each stage, sort, filter, and then make decisions to move deals.

Pricing of Onpipeline 

• Pipeline- $12 USD per user/month | billed monthly
• Standard- $25 per user/month | billed monthly
• Advanced- $49 per user/month | billed monthly
• Enterprise- Custom pricing.per user/month | billed monthly

Rating & reviews

⭐⭐⭐⭐.3

4.3 out of 5 (3 reviews) by G2.

⭐⭐⭐⭐.3

4.3 out of 5 (3 reviews) by Capterra.

HONEYBOOK

HONEYBOOK is a clientflow CRM and its features focus on typical features that independent owners need, which include, lead capture and nurturing, booking, project management, and collecting client feedback.

HoneyBook features task management that lets you view and track various stages of a project. You can keep invoices, contracts, and other documents in one place. Also, you can respond to clients with automated appointment requests and follow-ups using personalized templates and notifications. 

In addition, automated payment reminders can be sent and task reminders can be created based on the projects.

Key features of HONEYBOOK

• Customization allows administrators to customize their unique processes including the ability to create custom objects, fields, rules, calculations, and views.
  
• Grant access to select data, features, objects, etc. based on the users, user role, and groups.
  
• Simplify a sales process that requires a series of steps for intervention by several different users. 

Pricing of HONEYBOOK

• Starter plan- $19 1 user per month.
• Essential plan- $39 2 users per month.
• Premium plan- $79 user per month.
  

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (158 reviews) by G2.

⭐⭐⭐⭐.8

4.8 out of 5 (597 reviews) by Capterra.

Semrush 

Semrush is a sales CRM software which is designed for digital marketing agencies, freelancers, and consultants who work easily and adeptly with multiple clients.

It also allows you to organize all your client data in one interface, streamline the entire client management process, and build transparent communication with your clients by giving them 24/7 access to reports, tasks, and files.

Key features of Semrush CRM

• It increases your brand awareness with social media posting and analytics platforms.
  
• It finds unique opportunities to strengthen your backlink profile.
  
• It tracks daily changes in your target keywords in your target location.
  
• It optimizes your site for local searches to get more customers in your area.

Pricing of Semrush CRM

• Pro for $129.95.
• Guru for $249.95.
• Business starting at $499.95.

Rating & reviews

⭐⭐⭐⭐.5

4.5 out of 5 (1882 reviews) by G2.

⭐⭐⭐⭐.7

4.7 out of 5 (2177 reviews) by Capterra.

ezeeCRM

ezeeCRM is a cloud-based sales CRM software used for small businesses, which is designed to help sales teams reach new leads, track opportunities, manage pipelines, and communicate with clients.

It helps small businesses implement their sales automation process that helps close more leads and generate more revenue by freeing up time that the sales reps spend on routine tasks,.and provides sales reps with the data they need to generate more sales. 

It is very much capable of doing any level of customization as per the business process. It handles large-size data and is highly user-friendly and enterprise-ready. And most importantly it is very cost-effective.

Key features of ezeeCRM

• It creates a guideline by which you can determine whether your results are actually as per your efforts.
  
• It helps users identify problems by offering reports and analytics in order to improve them.
  
• You can now access all the automation of a client inside your CRM user interface.

Pricing of ezeeCRM

• Acuity scheduling- $16 per month.
• DialogLoop- $5 /user/month.
• Zonka feedback- $29 /month.
• SAAS First- $45 /month.
• Churn360- $99 /user/month.

Rating & reviews

⭐⭐⭐⭐

4 out of 5 (8 reviews) by G2.

⭐⭐⭐⭐.1

4.1 out of 5 (13 reviews) by Capterra.

POCO

It is easy to imagine the benefits when your sales force can book orders on the move. POCO CRM software is designed to help small businesses manage their sales force and everyday activities. 

It helps you to keep track of the sales funnel, contacts, leads and opportunities and monitor the performance of the sales team.

Key features of POCO 

• POCO CRM allows data to be synced with calendars to keep you informed of upcoming tasks and deadlines.
  
• It manages contacts, sets appointments, monitors a marketing campaign, and other tasks so your business can run efficiently.

Pricing of POCO 

• POCO Basic- INR 499.
• POCO Plus- INR 699.

Rating & reviews

No standard rating and review is present.

ZETA

ZETA is a solution for multi-channel marketing that helps any small to medium-sized business to increase revenue by creating long-lasting customer relationships.

It recognizes your best customers and prospects across various channels and devices, delivers the right offer and content at the right time, and prefers channels based on unique attributes and unmatched predictive insight.

It provides multi-channel sales engagement access to a digital marketing engine for personalized, insightful conversations with your customers in real-time.

Key features of ZETA

• A wide collection of email templates in ZETA saves time and helps in sending personalized emails.
  
• You can draw in-depth customer insights to improve your marketing and sales efforts.
  
• Send campaigns and email templates or integrate with Gmail.

Pricing of ZETA

• Free- $0.
• Team- $120 per month.

Rating & reviews

⭐⭐⭐.7

3.7 out of 5 (262 reviews) by G2.

⭐⭐⭐⭐⭐

5 out of 5 (1 review) by Capterra.

GOT 

GOT is a cloud CRM software that increases your sales, strengthens your sales pipeline, and keeps your customers active.

GOT CRM simplifies your business with interactive dashboards and customized reporting for effective lead management.

It improves your sales process to organize your customers at each step with all new lead management and lets you know the accurate invoices with 100% security.

Key features of Got 

• Control multiple users through the same account.
  
• Single dashboard for lead management.
  
• Create, save, and send invoices online. 

Pricing of Got 

• Basic- $18 for three users per month.
• Standard- $35 for five users per month.
• Premium- $99 for ten users per month.

Rating & reviews

No standard rating and review is present.

DigitalCRM

We all are living in an era where everything has turned to be digital so why not the CRM? So, if your query is what is digital CRM, and how it impacts the whole scenario, this will clear all your doubts. 

CRM means customer relationship management and digital CRM means maintaining the customer relationship through a digital medium or internet communication channels.

Digital CRM provides you with all the information of customers to the organization. It maintains customer databases, customer interactions, a good sales engagement plan, and customer satisfaction to grow your business.

You need to build a strong relationship with your customer, and then it is good for your business. If your customer is happy with your services, they can definitely share their friend’s experience, helping grow the business.

Key features of DigitalCRM

• The sales are automated and deal with the new customers according to their standards.
  
• It includes campaigns and other digital mediums for marketing like social media ads, face-to-face marketing, SMS, and emails.

Pricing of DigitalCRM

• Standard- $500 one time

Rating & reviews

No standard rating and review is present.

Boost your business revenue by attracting more leads with sales CRM software

Unlock the potential goldmine of opportunities for your small business by managing customers effectively with CRM software. A good CRM, like Zixflow, not only centralizes customer data but also tracks interactions, creating lifelong customers and recurring revenue.

Remember, finding the best sales CRM for your small business means trying it out first. Choose the CRM that aligns with your specific needs and fuels your business growth.

Selecting the right sales CRM is a crucial step. Assess your business needs and match them against CRM capabilities to find your perfect fit. You don't need a specialist in Customer Relationship Management – you need a CRM that suits your sales engagement activities.

Consider integrating Zixflow into your business strategy. Tailored for small businesses, it offers features and solutions to meet your unique needs.

Stay connected with your clients effortlessly by merging marketing and sales responsibilities. Don't miss out on any important opportunities. Zixflow could be the game-changer your business needs.

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