23 Cool WhatsApp Business Greeting Message Examples in 2024

We all know how important first impressions are, especially for online WhatsApp businesses. Whether you're just starting a small business or you’ve been running one, getting that first greeting right is key for connecting well with your customers.

But your greeting isn't just a “hello”. It's like a virtual handshake that welcomes your customers and shows off what makes your business special.

So, if you want to make a great first impression and make sure your customers keep coming back, but you're not sure how to create those catchy greeting messages, no problem! 

In this blog, I've got you covered. Let’s first start with the basics!🤩

What exactly are WhatsApp Business greeting messages?

On WhatsApp Business Platform, WhatsApp Business greeting messages are like automated messages that businesses send when you start chatting with them on WhatsApp.

Also, greeting messages on WhatsApp Business can be different based on what you want to achieve, but they usually start with a friendly hello, share information about what the business offers, and tell you what to do next. 

These messages are super important because they set the tone for your conversation and welcome you to the business.

Advantages of WhatsApp Business greetings messages

WhatsApp Business greeting messages offer several advantages for your business. Some important advantages are listed below:

Enhances customer experience 

When you greet customers warmly and professionally, it sets a positive tone right from the start. This makes the interaction more enjoyable for your customers and simplifies your sales process.

Perceives faster responses

With an automated greeting message, your customers feel acknowledged even if a live representative isn't available immediately. This gives the impression of quicker response times, which your customers appreciate.

Improves efficiency 

By automating responses to common questions, you can handle inquiries more efficiently. This frees up your team to focus on addressing more complex customer needs.

Opportunity for lead generation 

Greeting messages can help you collect valuable customer information, such as email addresses or preferences. This gives you the chance to generate leads and tailor your services to better meet customer needs.

The best 23 greeting messages for WhatsApp Business

As I already said, greetings are like the open door to your business's virtual space. They set the tone and invite customers in for a chat. 

That is why, I’ve mentioned 23 friendly and effective greeting messages that work wonders for your WhatsApp Business. Whether you're welcoming new customers, sharing special deals, or just saying hello, these messages will build your customer engagement to level sales and build stronger connections. 

Let's check and make your WhatsApp interactions shine!👇🏻

General Greetings

General greetings are essential as they set the tone for communication and establish a welcoming atmosphere for your customers. They help create a positive first impression and encourage your customers to engage further. Here are some examples for you.

1. “Hi there! We're happy you're here at [Your business name]. What can we help you with today?”
2. “Hey there! Looking for something awesome? You've come to the right place! Let us know how we can assist you.”
3. “Greetings! ✨[Your business name] is at your service. We offer exceptional [products/services]. How can we make your day better?”
4. “Hey there! Let's kick off this conversation with some positivity. How can we brighten your day?”
5. “Greetings! We appreciate your interest. How can we be of service to you?”

Greetings for new customers

Welcoming new customers is crucial for building strong relationships and building loyalty. These greetings make your new customers feel valued and appreciated, building the base for a long-term partnership and boosting your business sales efficiency. Below are some helpful instances for you which you can share with your new customers.

6. “Welcome to the [Your business name] family, [Your customer name]! We are so happy to have you join us.”
7. “Hi [Your Customer Name], thanks for joining us on WhatsApp! We're here to make your shopping experience super easy.”
8. “Hey, there [Your customer name]!🙋🏻‍♂️ New to [Your business name]? We're here to answer any questions and help you find what you're looking for.”

In a similar way, you can consider all-in-one platforms that offer WhatsApp message templates for all your WhatsApp business needs like  Zixflow.  With Zixflow, you have access to an advanced marketing and engagement platform designed to make the most of international marketing channels, including WhatsApp. 

Its native template builder allows you to create templates for your WhatsApp advertising messages that suit your exact needs. Plus, you can conveniently submit these templates to Meta for verification, all within the same solution.

Like in the above image, you can see the greeting message that you can send to your customers when they are on board, and not only this, Zixflow provides many other free-to-use WhatsApp templates for your ease.

Also, Zixflow is a comprehensive marketing platform designed to streamline your outreach efforts across various channels using a single API. Zixflow is also a provider of WhatsApp API service, using which you can effortlessly create and manage automated WhatsApp campaigns to engage effectively with your contacts. This means you can easily schedule and send messages to your audience on WhatsApp without manual work, ensuring seamless and efficient communication. You can also apply some well-known automation tips for whatsapp to save time and boost efficiency.

So, you can watch the below-mentioned Zixflow overview video through which you can get an idea about its easy-to-use features. I’m sure you not only fulfill your WhatsApp needs for your business but with that, you can get many other features like a unified inbox, detailed reports, forms, WhatsApp order information, etc. So, go and watch!🥳👇🏻

Greetings with a special offer

Special offer greetings are powerful tools for driving sales, increasing your customer engagement, and enhancing your WhatsApp marketing strategy. They create a sense of exclusivity and urgency, prompting your customers to take advantage of the offer and make a purchase. So for your ease, I’ve mentioned examples of special offers in WhatsApp Business greeting messages.

1. “Hey there! It's flash sale time! Get [Add percentage like 50%] off select items for the next 24 hours. Shop now: [Add link].”
2. “Hi there! Thinking of treating yourself? Use code [Add your code like TREATME] at checkout for [Add percentage like 20%] off your entire order.”
3. “Hello! Happy to inform you about our limited-time offer available exclusively through WhatsApp. Interested? Let's chat!”

Proactive engagement greeting

Proactive engagement greetings present a commitment to your customer satisfaction and provide personalized assistance before your customers even reach out for help which helps in sales engagement. They show initiative and dedication to meeting your customer needs proactively. So here are the best greetings messages for WhatsApp Business:

1. “Good [morning/afternoon/evening]! We noticed you've been exploring our products/services. Are you in need of help with anything in particular?”
2. “Hey there! We are available to assist you at every stage. Please don't hesitate to ask for help or advice if you need it!”
3. “Hi! Just checking in to see if there's anything we can do to enhance your experience with us. Let us know how we can assist you further.”

Season's greetings (modify for specific holidays)

Season's greetings allow your business to connect with your customers on a personal and emotional level, celebrating special occasions and building a sense of community. They help strengthen relationships and create memorable experiences for your customers during festive seasons. You can consider the below-given examples:

4. “Happy Holi! May the vibrant colors of this festival fill your life with joy, prosperity, and love. A day as vibrant and vivid as you are what I'm wishing for!”
5. “Happy Independence Day! Together, let us honor the spirit of liberty and harmony. May our nation continue to prosper and shine brighter with each passing year. Jai Hind!”
6. “Happy Raksha Bandhan! Celebrating the lovely relationship of love and defense that exists between siblings. May this special day bring you joy, laughter, and cherished memories with your loved ones.”

Response to out-of-office hours message

Responding to out-of-office hours messages is crucial for maintaining your customer satisfaction and trust. It shows your customers that their inquiries are important and you will be addressed promptly, even during non-business hours. So you can select any of the below-mentioned greetings messages for your WhatsApp marketing needs.

7. “Hello! Thank you for reaching out. We're sorry, but our team is temporarily unavailable. Please check back with us when we come back up. Do not hesitate to leave a message in the meantime time!”
8. “Hi there! We're currently away from the desk but don't worry, we'll attend to your inquiry as soon as we return. Your patience is highly appreciated!”
9. “Good [morning/afternoon/evening]! We're not available at the moment, but your message is important to us. We'll respond to you promptly once we're back. Thank you for your understanding!”

Personalized greeting

Personalized greetings present a genuine interest in each of your customers and their unique needs. They help build sales rapport and strengthen relationships by making your customers feel valued and understood on an individual level. To write this kind of greeting message you can consider the below examples: 

1. “Hello [Your customer name]! It's great to see you here. How can we assist you today?”
2. “Hi [Your Customer Name]! Welcome back! Is there anything we can do to assist you with today?”
3. “Hey [Your customer name]! Thanks for reaching out. We're here to provide you with personalized assistance. How may we serve you?”

Elevate your WhatsApp Business with impactful greeting messages

I hope these 23 awesome WhatsApp Business greeting messages provide you with a wide range of choices to connect with your customers in a meaningful way. Whether you're saying a warm hello, offering special deals, or simply reaching out to engage, these messages are designed to help you build strong relationships and make a positive impression. By using these greetings, you can boost customer satisfaction, drive sales, and create memorable experiences. 

And to take your WhatsApp Business interactions even further, consider exploring Zixflow. Zixflow is a powerful marketing and engagement platform that offers various WhatsApp templates and other marketing tools. With its intuitive template builder, you can easily create and customize templates tailored to your specific needs. 

Ready to get started? Create your free account on Zixflow today and elevate your WhatsApp Business!