Gallabox vs Interakt: Which Is a Better Choice in 2024?

Gallabox vs. Interakt, wondering which WhatsApp marketing tool is a better choice for you? 

It is a tough question to answer. Both platforms have their unique strengths and weaknesses, that allow you to utilize them to accomplish different marketing goals. 

That being said, choosing the right platform for reaching out to your customers and running effective WhatsApp campaigns can make a huge difference in driving customer engagement. 

So, to make it easy for you to figure out the correct outreach platform, in this post, I’ll compare Gallabox and Interakt on multiple aspects to let you make an informed decision on which software is suitable for your business. Additionally, I will also compare Zixflow with these WhatsApp engagement solutions to give you another flexible option to go for. 

Without wasting any time, let’s dive into it!

An overview of Gallabox, Interakt, and Zixflow

Before I dive into an in-depth comparison of these outstanding WhatsApp marketing tools, here is a quick overview to update you about the various offerings of Gallabox, Interakt, and Zixflow at a glance. 

Now that you have learned about the various features of these solutions, it’s time to compare them on multiple aspects and see which one can be the best fit for your business needs. 

User interface

An intuitive user interface allows you to learn the platform without having to spend too much time reading help articles and getting used to the application. So, let’s start with Gallabox.

Gallabox

Gallabox has a user-friendly interface that enables you to jump across different options easily. With its familiar left-hand side menu, you can quickly navigate through the platform with no need to press the back button or reload the same page again. 

Interakt

Interakt also offers an intuitive user interface to let you navigate the features with the click of a button and get to the right option promptly. 

In addition to that, by using on-screen instructions, you can learn how to use a particular feature effectively. For instance, if you want to run WhatsApp broadcast campaigns, you can understand how to do so by going through the instructions mentioned in the software.

Zixflow

Zixflow is a futuristic solution, including a minimalistic UI to allow you to keep an eye on your business operations from a singular hub. With its easy-to-understand UI, Zixflow lets you effortlessly take care of your tasks and not spend countless hours trying to figure out the ins/ outs of the solution. 

Not just that. In case you want to know the full functionality of the application or how to perform a specific task, you can take a look at our in-depth knowledge base. It contains all the information about how to use the platform, how to add a WhatsApp number, and many more informative articles to help you make the most of Zixflow. 

WhatsApp capabilities

The next thing to consider after the simplicity of a platform is its features. After all, it's these outreach features that got you interested in a solution in the first place and they will help you drive engagement for your business. 

With that said, let’s see what kind of WhatsApp outreach features these platforms offer for you to consider for your brand.

Gallabox

Gallabox offers a plethora of WhatsApp marketing tools including WhatsApp Flows, integration with WhatsApp Business API, chatbots, and click-to-WhatsApp ads. 

Furthermore, it allows you to craft AI-driven WhatsApp conversations to interact with your customers in a much more personalized manner, resulting in better all-around WhatsApp engagement. Additionally, by using Click-to-WhatsApp Ads, you can generate sales-qualified leads by targeting specific market segments and compelling users to initiate a conversation with you over WhatsApp.

Interakt

Interakt is an official Meta Business Partner and it lets you easily leverage WhatsApp Cloud API to run marketing or informational initiatives to get in touch with your audience. Using the platform, you can handle various situations by sending different kinds of WhatsApp messages. 

For example, if you are running an online business, then make use of the ready-to-use WhatsApp Business Templates to quickly set up messaging campaigns and get them running. 

Zixflow

Zixflow, similar to Gallabox, comes with a wide range of WhatsApp communication features to enhance your outreach and elevate your conversations to the next level. For example, it is super easy to build a WhatsApp campaign using Zixflow’s code-free builder to kickstart your sales engagement.

Moreover, with Zixflow, you can create WhatsApp Business Messaging Templates to customize and tailor your outreach. By simply selecting your template type and filling in the required information like template name, language, header, body, and footer content, you can design a template within a matter of minutes. 

Plus, once ready, you can see the preview of your template to get an idea of how it will look on your recipient’s phones and sync your approved templates with Meta directly from the platform.

Messaging inbox

Your WhatsApp marketing platform should not only be good at sending out messages but also at receiving them and allowing you to reply to them effectively. So, having a shared inbox to compile your incoming messages and giving you the ability to respond back to them promptly is a must-have for streamlining your communication. 

Gallabox

Gallabox comes with a WhatsApp Shared Inbox for you and your agents to optimize conversations with your customers. Using this inbox, you can add a note, mention a rep, and assign a message to an agent to ensure efficient handling of leads. 

The inbox is designed in such a way that numerous reps can converse with a customer via a WhatsApp number without having to switch between different accounts or start new chats, allowing you to continue the conversation with no breaks.

Interakt

Interakt, similar to Gallabox, includes a team inbox for you to manage your chats and reply to incoming messages with ease. The conversations in Interakt’s inbox show up like the WhatsApp chats that would normally happen in the WhatsApp app. 

In addition to sending basic text messages, you can send multimedia elements like images, videos, catalogs, stickers, and files with your messages to deliver all the necessary details to your users from a single location to boost customer engagement and use it to generate more deals.

Zixflow

Zixflow provides a unified inbox for every channel, be it WhatsApp, SMS, email, or RCS, to let you handle your external communication and manage internal actions from one place. 

For example, you can approve or deny internal requests from your team members to access specific lists or customer details. On top of that, the inbox lets you get engagement-related information like read recipients to inform you about the delivery status of your messages, eliminating the guesswork from your sales engagement strategies. 

WhatsApp automation and workflows

Setting up automated WhatsApp campaigns can allow you to engage your customers even when you are not present at your desk. In addition to that, you can build WhatsApp chatbots to answer your customers’ questions and automate conversations, eliminating the need to manually keep track of your communication. 

Gallabox

Gallabox supports a ChatGPT integration to let you create a WhatsApp chatbot to engage your customers through human-like conversations. Plus, you can use your customers’ behavioral data to train your chatbot to provide more humane and tailored interactions. 

The chatbot builder in Gallabox is easy-to-use and doesn’t require any coding know-how to get started. By utilizing the prebuilt templates, you can create one based on a particular situation to provide a personalized messaging experience. 

Interakt

Interakt allows you to enhance your WhatsApp experience with automated lead generation, customer engagement, and customer care. With Interakt, you can set up triggers according to the actions your customers perform, and when these conditions are met, the system will automatically send relevant messages to guide customers across the stages of the sales pipeline.

For example, using automated messages, you can ask your customers to schedule meetings, fill in details, sign up for your newsletter, or send a file to you. 

Zixflow

Zixflow combines both WhatsApp workflows and chatbots into its single automation module, Flows. Using Flows, you can design custom workflows to trigger specific actions when the desired conditions are met, such as sending welcome WhatsApp messages after a customer opts in or sending product catalogs after a customer requests to browse through your offerings.

In a similar way, you can make use of Flows to build a WhatsApp chatbot to engage your customers by sending predetermined messages to the commonly asked questions. Here is a video to help you learn more about how to use Zixflow Flows to automate not only your WhatsApp communication but also your daily tasks. 

Pricing

Last, but definitely not least, cost. When it comes to choosing a solution, pricing is the biggest factor that you consider. After all, the ROI you generate from using a platform should outweigh its cost. That‘s why, here I’ll tell you how much it’s going to cost you to use WhatsApp marketing software for your business. 

Gallabox

Gallabox offers four pricing plans that you can select from based on your requirements and the features you want to access. These packages are: 

• Growth - Starting at ₹2,399/month 
• Scale - Begins at ₹4,799/month 
• Pro - Costing ₹7,999/month 
• Custom - Tailored plan for big brands who want to personalize their WhatsApp outreach.

The Growth, Scale, and Pro plans support up to 6 users and you can add more members at ₹1,000 per month. Plus, you can include other channels or e-commerce platforms as add-ons to your plan to simplify your sales processes.

Interakt

Interakt also provides four paid plans that range from ₹9,588/year and go up to ₹33,588/year. In addition, if you want a tailored pricing plan for your unique needs, you can get the Enterprise package by getting in touch with its sales staff. These plans don't include taxes, so consider that as well at the time of purchase. 

Zixflow

You can get started with Zixflow’s Marketing module for free and start running marketing campaigns across SMS and email channels effortlessly. To access the WhatsApp marketing features, you can get the Starter plan at just $39/month, which includes up to 3 users. 

Furthermore, Zixflow uses a pay-as-you-need campaign wallet, where you can run multi-channel campaigns via a single wallet without having to top up again and again. 

Gallabox vs. Interakt vs. Zixflow: Which one are you going for?

So, there you go. These WhatsApp marketing applications offer versatile features to manage marketing and communication across one of the most used messaging channels in the world. 

Each solution has its pros. For instance, Gallabox is ideal for you if you are looking for a flexible platform to handle WhatsApp outreach with the help of chatbots, automation, and AI-powered messaging. 

On the other hand, Interakt is perfect for you if WhatsApp is your primary communication channel. If you solely focus on it to reach out to your customers and need specialized features, then Interakt is a more focused solution for you. 

Finally, Zixflow. It is a combination of both Gallabox and Interakt but also has additional marketing channels and a native CRM to manage your entire business operations from a centralized hub. It allows you to run drip email campaigns, capture lead details with custom forms, and drive success for your brand. 

So, why not take advantage of these futuristic features to guide your WhatsApp communication in the right direction? Sign up for Zixflow’s 7-day free trial to make the most of your WhatsApp initiatives.