11 Top Plivo Alternatives & Competitors You Can Try in 2024

Imagine you're jumping into the world of digital marketing, ready to kickstart your own agency. You're excited to connect with clients, share your expertise, and watch your business grow. 

But as you dive into things, you realize you need a simple way to keep everyone in the loop, that's where Plivo comes in, a tool that seems perfect for your new agency.

But hold on! The more you learn about communication tools, the more options you find. It's like a whole bunch of choices out there, each with its own good features. But, you're stuck, not sure which one fits your needs and budget right?

If that sounds like you, don't worry! I’m here to help.🤗

In this guide, I have covered some of the 11 best Plivo alternatives that might work better for your business. Whether you want something cheap, easy to use, or made for marketing business, I've got you covered. 

So let's roll up your sleeves and find the perfect communication tool for your business!🤩

Best Plivo alternatives & competitors you must consider

Plivo is a strong communication tool for businesses, but looking at its alternatives can help you find a better fit for your business needs and budget.

So, let’s start with its first freemium alternative which is Zixflow. 

Zixflow

Zixflow is an all-in-one AI build platform designed to help businesses like yours manage customer relationships, automate communication, and boost sales. It gathers all your communication, customer info, and tasks in one place, making everything super easy to handle.

Whether you're chatting with potential customers, keeping track of loyal ones, or getting things done automatically, Zixflow has got you covered. It's designed to help you sell more and work smarter without any hassle.

Not only this!🥳

Zixflow is an omnichannel tool that supports WhatsApp, Email, and SMS. It helps you create automated campaigns easily, using nice templates to make your outreach better. You can schedule campaigns to run by themselves, this saves time. Also, there are cool templates to make your messages look good. This makes it easy to run campaigns on different channels, reaching more people and getting better engagement.

In Zixflow, the inbox is a key part of the platform made to simplify how you handle all your customer messages from different channels. It's like a central hub where you can use its unified API for sending and getting Whatsapp messages, Emails, and SMS, so you don't have to jump between different apps. Everything stays organized in one spot, making it easier for you to manage your conversations.

Within Zixflow, there's a dedicated section called 'People' where you keep all your customer information. This covers their name, phone number, email, WhatsApp, job title, and company details. The user-friendly dashboard allows you to effortlessly add, edit, share, or delete contact information. Plus, you can quickly filter and organize the list to focus on important clients, depending on what's happening at the moment.

With Zixflow's AI Wizard, you can create email content by analyzing factors like your customer type, target audience, objective, call to action, and description. Plus, it can rewrite and summarize the text for you. So, you basically just input some key details, and it helps you craft effective emails tailored to your audience and goals. Amazing, right?

Zixflow's CRM system helps you manage and track leads effectively. It keeps all your leads in one central database, making them easy to access and manage. You can personalize lead fields and set up custom lead statuses, which helps you track leads through every step of the pipeline. This ultimately leads to converting more different types of leads into sales for your business.

But wait, there's more! You can view Zixflow's overview video to gain a better understanding of its features.👇🏻

Pricing plan

Zixflow allows you to join the platform for free and gives you a 7-day trial to explore its features. You can use email and SMS channels with a pay-as-you-go option, which suits businesses of any size. 

If you need more features like WhatsApp, unlimited contacts, etc., you’ll need to upgrade to the Starter plan at $39 per month. For even more capabilities, there’s the Growth package at $74 per month or the Enterprise plan at $159 per month for unlimited access.

Lastly, to access more advanced features, you can choose from Zixflow’s XCRM pricing category or ONE pricing category.

Review and rating

4.8 out of 5 (25 reviews) by G2

4.6 out of 5 (79 reviews) by Capterra

MessageBird

MessageBird, now known as Bird, is a powerful communication platform designed for businesses like yours, no matter how big or small. Their goal is to make communication feel as easy and friendly as chatting with a friend. Bird offers a bunch of tools across different channels like text messages, emails, WhatsApp, and even voice calls, so you can reach your audience effectively and help automate your sales processes.

Bird helps you connect, grow, and build loyalty with your customers whether you're sending simple texts or fancy marketing campaigns. Some cool features include making sure your messages get delivered, sending them securely and reliably, getting detailed insights with analytics, and easily integrating with other tools you use. Bird is also considered as a top-notch AiSensy alternative because of its pros like user-friendly interface and easy-to-understand knowledge base docs.

Pricing plan

MessageBird provides different plans that are flexible and vary based on country. This means you can pick the one that fits what you need.

Review and rating

4.2 out of 5 (66 reviews) by G2

4.5 out of 5 (150 reviews) by Capterra

Infobip

Infobip is an alternative to Plivo and is all about helping businesses like yours connect you with customers using different channels like text messages, emails, WhatsApp, and Viber. Their platform has all sorts of tools to make your interactions with customers better. You can create personalized communication plans, so each customer gets messages tailored just for them and enhances sales engagement. 

Plus, you can set up AI-powered chatbots to handle customer queries and make your service even better. Infobip also helps you make the most of your call centers, so they're super efficient. They've got features like two-way messaging, letting customers reply to your messages easily. And they make sure you're following all the rules around the world when sending messages.

Pricing plan

Infobip has different plans, so mainly they provide pricing plans upon request.

Review and rating

4.4 out of 5 (53 reviews) by G2

4.6 out of 5 (14 reviews) by Capterra

Sinch

Sinch isn't about designing websites, they're actually a top player in cloud communications worldwide. They offer a customer communications cloud, which is like a one-stop hub for businesses like yours to reach out to customers using different methods. I’m talking about SMS, phone calls, video chats, and even verifying phone numbers, all available through Sinch's APIs.

They're proud to say they cover the entire globe, meaning you can connect with anyone, anywhere. If you're looking to improve customer engagement, simplify your sales process, and efficiency, Sinch is your go-to. They help you create personalized communication experiences across all channels, which ultimately leads to stronger connections and better business outcomes. And its robust features not only make it a great Plivo alternative but also one of the top alternative to Twilio platform as well.

Pricing plan

Sinch offers various plans tailored to your business requirements, including messaging, voice, and email options, available upon request.

Review and rating

4.0 out of 5 (28 reviews) by G2

Webex Connect

Webex Connect is a cloud-based CPaaS designed specifically to help businesses like yours automate, boost sales engagement strategies, and manage customer interactions across different digital channels. It acts as a sort of "glue" platform, linking up your existing systems with messaging channels such as SMS, WhatsApp, RCS, and Facebook Messenger.

With Webex Connect you can take advantage of APIs, SDKs, and low-code tools to create applications that make communication smoother, automate tasks, and ensure seamless experiences for your customers. 

Some of the key features include multi-channel messaging, orchestrating business logic, managing integrations, and in-depth analytics. All of this allows you to personalize communication, cut down costs, and enhance customer engagement.

Pricing plan

• Free - ₹0 /license/month, billed annually.
• Webex starter - ₹950 /license/month, billed annually.
• Webex business - ₹1250 /license/month, billed annually.
• You will get a Webex enterprise plan upon request. 

Review and rating

4.5 out of 5 (50 reviews) by G2

4.8 out of 5 (6 reviews) by Capterra

Avaya Communication API

Avaya's Communications APIs are a cloud-based platform designed to help you integrate voice, messaging, and AI features into your applications. This means you can add things like phone calls, messages, conferences, and even text-to-speech and transcription capabilities.

With Avaya's platform, you can easily buy and set up phone numbers, make calls, send messages, and more. You can also use features like InboundXML to customize how calls are handled, run conversational WhatsApp campaigns, and get real-time analytics to understand how your communications are performing.

The platform works on a postpaid basis, meaning you pay after you use the services, and it's all managed through a simple RESTful API. This makes it easy to automate communication tasks within your existing workflows.

Pricing plan

Avaya provides pricing plans upon request to get a clear idea about your requirements.

Review and rating

4.2 out of 5 (14 reviews) by G2

Alvaria CXP

Alvaria CXP is an alternative to Plivo that is designed to make it easy for you to create and deploy self-service customer applications across different channels like IVR, chatbots, voicebots, social media, and mobile web. It gives you all the tools you need for the entire process, from designing and developing to testing, deploying, and analyzing

Some cool features include a drag-and-drop interface and visual scripting, which make it super simple to build your applications. Plus, it supports omnichannel communication, meaning you can reach customers through various channels seamlessly and improve the sales process. 

It also integrates smoothly with your existing contact center solutions and works across different platforms. With Alvaria CXP you can create and deliver advanced self-service experiences quickly and efficiently, leading to happier customers and lower contact center costs.

Pricing plan

Alvaria CXP provides a pricing plan upon request and to use their platform first you need to create an account. 

Review and rating

4.3 out of 5 (17 reviews) by G2

4.5 out of 5 (18 reviews) by Capterra

Switchvox Cloud

Switchvox Cloud is a hosted version of Sangoma's popular Switchvox system, perfect for small and medium businesses like yours. It offers all the same unified communications features without the hassle of dealing with on-premises hardware.

You get cool features like auto attendants, voicemail, video conferencing, and instant messaging. It integrates smoothly with popular business tools like Microsoft Teams and Salesforce.

The best part? 

You can manage everything easily from a user-friendly web interface. Plus, you'll enjoy lower upfront costs, automatic updates, and the ability to scale up as your business grows. Say goodbye to IT headaches and hello to streamlined communication with Switchvox Cloud!

Pricing plan

• Standard - $19 /license/month, billed annually.
• Premium - $28 /license/month, billed annually.

Review and rating

4.2 out of 5 (246 reviews) by G2

Plum DEV

Plum DEV is your go-to developer platform, especially if you're into voice technology. It's all about helping professionals like you to create cool work like interactive voice response systems and virtual assistants. With Plum DEV, you get to use VoiceXML, which gives you super precise control over how customers interact with your systems and lets you automate tricky tasks. 

But it's not just about voice, it also handles multi-channel messaging, like SMS, so you can reach customers in more ways and boost engagement. The platform is all about security, scalability, and customization, which means you can tailor it to fit your business perfectly and improve stages of the sales pipeline. 

By using Plum DEV, you can improve efficiency, save money, and make your customers even happier with dynamic voice-driven solutions.

Pricing plan

Plum Dev provides a pricing plan upon request.

Bandwidth Communication APIs

Bandwidth Communication APIs are perfect if you want to seamlessly integrate SMS, voice calls, and WebRTC calling right into your applications. 

You get several awesome features, like secure messaging with options for 10 DLC, Short Code, and Toll-free numbers. Plus, crystal-clear voice calling thanks to their nationwide all-IP network, web-based number management, and even emergency call routing with 911 capabilities.

Pricing plan

Bandwidth gives you different choices for your business needs, like making calls, sending texts, or adding security. You can choose the options that work for you and only pay for what you use.

Review and rating

4.5 out of 5 (382 reviews) by G2

4.6 out of 5 (128 reviews) by Capterra

Sendbird

Sendbird helps you add messaging, voice, and video features to your apps with their complete in-app chat API and SDK platform. Their tools make it easy to create chat experiences that scale, with cool features like ready-made UI components, chatbots, notifications within your app, and smooth voice and video calls.

Whether you're building a retail app where buyers and sellers can chat, offering real-time support to customers, powering interactive live streams, or supporting you in WhatsApp marketing, Sendbird has everything you need to make communication in your app engaging and personal.

Pricing plan

• Developer - $0.
• Starter plan starts at - $399 /user/month, billed annually.
• Pro plan starts at - $599 /user/month, billed annually.
• Enterprise - Custom pricing upon request.

Review and rating

4.5 out of 5 (47 reviews) by G2

4.2 out of 5 (31 reviews) by Capterra

Choose the ideal alternative to Plivo to elevate your business communication 

After looking at different alternatives to Plivo, you've found many good ones. Each has its own features, prices, and ways to connect with other tools, so you can pick what fits your needs best. If you care about things like growing easily, having reliable service, or getting good value for money, there's probably a choice that's just right for you. 

Think about how easy it is to use, if they have good support if they work everywhere, and how well they fit with other tools you use. Your decision depends on what you like, how much you can spend, and what you want your business to do in the long run.

One standout option is Zixflow. It has lots of great features, and it works smoothly with other tools. Whether you need to grow your business, want dependable functions, or need specific features, Zixflow can give you what you need.

So what are you waiting for? Create Zixflow’s free account to level up your business’s communication.