ZIXFLOW· Why this company exists.
We watched a billion messages fail.
Then we got to work.
The agentic customer engagement platform that runs it all, automatically — instant OTPs that always land, journeys personalized per person, campaigns that reach everyone, and AI agents that answer every reply. Built for scale. Designed for intelligence.
Trusted by 1,000+ Brands Messaging Millions Daily
Delivery is a solvable problem
that almost everyone
outsources badly.
We learned to route by operator health, cascade on failure, and confirm by receipt because a customer’s login cannot depend on a shrug.
POST /v1/messages 202
statusSUBMITTED
delivered_at—
failure_reason—
No further status available from provider.
- Route by operator health4 routes ranked · Airtel-IN degraded, skipped
- Cascade on failureSMS timed out at 3.0s → WhatsApp fired
- Confirm by receiptHandset receipt 4f2a91 · delivered in 1.9s
Delivered — confirmed, not assumed.
The moment a customer replies,
other tools go silent.
Enormous sums are spent making people respond and then the reply lands in an inbox nobody is watching.
So we built the Zixflow that owns both ends: infrastructure that doesn't drop the message, and agents that don't leave the reply hanging.
How Zixflow became an agentic customer engagement platform?
- 01
First, the message had to arrive.
Sendflow delivers millions of messages daily with smart fallback so nothing gets lost. Trusted by SDCC Bank, TJSB Bank, Kuku, and more.
- 02
Then it had to decide who, and when.
AudienceIQ, Engage+ and Broadcast power the decision-making layer. They are built on infrastructure we own.
- 03
Then it answers back.
Threads & Copilot close the loop. Verified identity, spark conversations, and measured lift. Every outcome fuels smarter decisions next time.
Five convictions,
one company.
- 01
Arrival is sacred.
“We sent it” was never the job. Delivered is the job.
- 02
Threads over blasts.
If the customer can't reply, we haven't finished building.
- 03
Proof over polish.
Ship the number, not the adjective.
- 04
The loop always closes.
Every outcome is training data. Nothing we learn about a customer is thrown away.
- 05
Scale is a credential.
Battle-tested across 2 billion+ messages monthly in the world's toughest markets. Built for global, proven wherever customers hit reply.
Numbers that show proof of concept.
These are the figures we are held to by banks, brokers, and marketplaces whose logins and campaigns run on this platform every day.
0B+
Messages delivered daily
0+
Brands
0%
OTP delivery
0.00%
Of failed messages recovered
0.0/5
Across G2, Capterra and GetApp
0%
Average cost saved after switching
Recognition
The people who pick up
the phone.
Ajeet Kumar
Ananya Dutta
Anjali Nambiar
Ayushi Raj
Bulbul Gupta
Deepak Kumar
Farhan
Jeya Prajeethan Jeganathan
Jyoti Prakash
Mousumi Paul
Nambu Sai Vidya
Neha Sharma
Nikita Amesar
Nikita Kumari
Prem Saini
Sahil Khaire
Sahil Tyagi
Sajin Philip Sam
Shabana Abdal
Shubham Kothekar
Shubhaseesh