CleverTap

Supercharge Your CleverTap Journeys with Zixflow Messaging

Take your CleverTap journeys to the next level by seamlessly integrating with Zixflow. Now, you can send SMS, WhatsApp, and RCS messages directly from CleverTap journeys using Zixflow’s robust messaging infrastructure.

Zixflow acts as your dedicated communication engine—automating multichannel outreach without disrupting your CleverTap flow. Whether you're nurturing leads, sending transactional alerts, or running re-engagement campaigns, Zixflow ensures your messages are delivered, tracked, and optimized.

How It Works

1. Connect Zixflow with CleverTap
   • Use CleverTap’s Webhook or Connector block to route messaging actions to Zixflow.
2. Set Zixflow Webhook URL in CleverTap
   • In your CleverTap journey, drag the Webhook block
   • Paste your custom Zixflow webhook URL
   • Select appropriate user attributes like phone number and message content
3. Trigger Messaging with Zixflow
   • Zixflow receives the payload and delivers the message via SMS, WhatsApp, or RCS
   • Instantly log delivery data, link clicks, and geo-analytics in Zixflow
4. Track & Analyze in Zixflow
   • View real-time reports, click rates, delivery statuses, and follow-up actions in Zixflow
   • Trigger additional flows in Zixflow based on user response or campaign behavior

What You Can Do with CleverTap + Zixflow

• 📲 Send Personalized WhatsApp, SMS, and RCS messages directly from user journeys
• 📈 Track delivery, engagement, and click-through rates in real-time
• 🔄 Sync message responses back into CleverTap or Zixflow for deeper analytics
• 🔔 Use Zixflow Smart Links to identify users, track location, and personalize re-engagement
• ⚡ Automate Actions like assigning leads, triggering campaigns, or escalating hot responses

Best Use Cases

• 🧲 Lead Retargeting – Bring back users with personalized messages
• 🛍️ Abandoned Cart Alerts – Send RCS or WhatsApp reminders with product info
• 📅 Appointment Confirmations – Use SMS or WhatsApp for booking confirmations
• 🎁 Offer Campaigns – Track and optimize performance with rich messaging channels

Make Every CleverTap Journey Multichannel

By plugging Zixflow into CleverTap, you unlock a full suite of messaging tools designed to maximize user engagement. From rich media to real-time analytics, Zixflow powers the conversations that convert.

👉 Connect CleverTap with Zixflow and give your journeys a messaging upgrade.

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